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I am working on a cics 6.1 with callpilot 100 2.0. All 4 analog lines ring 4 times, if not answered by customer, than AA answers. Something I have just come across is the AA greeting that says "if you are calling from a touchtone phone press 1, if you are calling from a rotary phone stay on the...

I have an MICS w/Call Pilot 150. I have programmed several phones with the call record feature(989). Is there any way to turn off the recording that says "this call is being recorded" and use a beep in its place?

Hey All, Have installed a small office 4x8x4x4. I would like to install dsl into the wan port, but when I do I have no internet access. If I plug my dsl router into one of the LAN ports, I have internet access, but no contact with small office. Do I need to set up some IP routes, or a service...

I have a 406 with a new PRI. I can recieve calls over the PRI, but I can not make calls. I will dial a full tele#, but I than get the "if you would like to make a call" recording. It seems like the IP office is only recognizing the first 4 digits I dial. What would my short code be to dial over...

I have a 403 with VM Pro. Each phone has a "vm"btn which when pressed, the user is not asked for an ext. or password, but allowed to start making choices such as listening to messages and the like. I do not have anything entered in the source numbers tab ie... V201. I have rebooted the system...

Can you programm call park btns on an IP office? If so, do they light up when you park someone? Or is there some visual indicator to help the customer keep track of who is parked where?

Can anyone tell me why the IP office is referred to as a pbx? What is the difference between a pbx and a key system?

I currently run pc100 memory on my pc. I have the chance to purchase a pc133 512mb stick. Can I just install this and my pc will recognize it?