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Can anyone tell me what the last software release was for the NEC 2400 IMX? I'm currently on release 8 from 8/9/2000. [neutral]

Can someone tell me if the M3903 and M3904 phones (on the Option 11C) take a straight or reversed line cord please? I believe I ran into this issue a long time ago on a Option 61C with a M2616 phone and I'm pretty sure the line cord needed to be reversed. Or am I just getting old and losing my...

If I change the cfw key information, is there a way to remotely activate it? It's to a external number and I do have CFXA for a CLS I changed it in LD 20 CHG 3904 yes key 19 cfw 16 912301231234 I changed the button but how do I activate it remotely?

Can someone tell me if the NEC 2400 IMX will support inbound Caller ID with name? We currently have the inbound number only and I've had requests for adding the name feature as well.

I’m looking for a solution or alternative to having two keys for a single extension appearance on a non-primary phone. For instance, a secretary would like to have a button on her phone with her manager's extension on it to see if he is on the phone, answer his incoming calls, and be able to...

Does anyone know where to find all the index meanings for the ASYDL command in the 2400 IMX? I've looked through all my manuals and can't find anything outlaying what each of the sys/index represents.

I have two network connections to each of my SN1455 CPRAQ-A cards going to a network Hub and was wondering if there was a way to access this PBX via an IP address with MAT software? Is there a command to find/change the programmed IP address for access? There are no IP phones on this PBX as it's...

I have a group of DID's that are assigned to me by the LEC but not assigned in the PBX. Whenever you call one of these numbers it routes to the main console instead of a fast busy or a unassigned recording. I looked at the translations and can't find anything that would route it here. Any...

I have a NEC Elite 192 system and my users are complaining about long connection times on LD dialed numbers. They are stating that after they dial a LD number, the amount of time it takes for the call to connect is 6-7 seconds before they get ringback. The connection time on local calls is only...

So I'm a bit confused on the Octel access levels. We have the Serenade models and I'm not clear on how to access the different levels. (Administration, Maintenance, and Report) Does it all just depend on the password you use? I only have one password but it will not allow me to perform the @ps...

I have an OCTEL Serenade 200 with the 5.4.0.0-2 S/R and I am looking for some installation/maintenance manuals. I found manuals titled Serenade 2.0 and 3.0 but I'm not sure if this will apply to my 5.4 software release. Can someone please assist with pointing me in the right direction for some...

Can anyone assist in setting up a intercom in a 2400 IPX? I see intercom assigned in the AKYD command but have no idea how to edit, creat, or change them. It seems to me that each ICM would be assigned a ID per phone, but I can't find anything to connect the dots. Here are the random commands I...

We have a incoming caller making harassing calls to our location and I was looking for a way to block his number from being allowed incoming from the CO. I know the RT he is coming in on but when I complete the ACID command with a Type=2 ACID command, it doesn't work. Would someone be able to...

I do a lot of moves where I maintain 2400 IPX's, 2000 IPS's and 2400 IMX's. Is there anyway to swap 2 working phones in the 2400 IPX for say, a swap in office locations? These are remote locations with no IT support. I have been totally tearing down the phones and rebuilding them which takes a...

I've played with this a little but I'm just not familiar enough with ASPECT to make it work. I have a constant capture file running from an output from a 5ESS switch. Is there a way that I can have an email sent whenever a specific keyword scrolls across the screen? This is a XP OS computer...