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Hello, We have a strange issue, users are using OWA on a branch office. Mailbox is located locally on their office. we are not able to attach any attachment with more than 100 KB size, if we try, the IE attachment screen goes blank. however if we try to attach any attachment below 100KB it...

Slowness in Starting up outlook. Windows 2003 ADS, Exchange 2003 running on Windows 2003. Outlook 2003 SP3 cached mode running on XP. Issue: Outlook takes 15 to 20 minutes to get launched. Many users said, without network it opens up fast, the issue is happening only when they open the...

Hi, We have an issue with Groupshield for exchange version5.2 on exchange 2003 running on windows2003 active passive cluster. The DAT file update is not happening; we believe that the issue is related to the old scan engine 4.2.60 which prevents the automatic update to happen. We are planning...

Hi, Outlook Web Access by default blocks .xml iles and we have a new requirement to unblock only .xml files, Appriciate any help. thanks in advance for any help, /A

Hi, We have a requirement to configure a mailbox(resource mailbox , not used by any user) to accept mails only from one internal email address. Can any one let me know how to achive the requirement.? Looking forward for any response,. /A

Hi, Anybody using webshield appliance e3200 (3.0 software version)? I have a small issue in excluding some email addresses for the content scanner (for extenal network). It seems that there is no option available for excluding the addresses (similar to whitelisting email addresses for Spam...

Hi, We have one user who needs to autofarward certain mails (using outlook rules based on sender address) to external mail address, even when his outlook client is closed. We have disabled “Allow automatic forwarding” setting in Global Setting -> Internet message formats -> Default. And...

Hi, We have a challange in configuring spamkiller for webshield appliance. now the questing is that how to interpret the spam filter's detail? We are getting the details such as MIME_BOUND_NPSTAMP BAYES_99 HTML_20_30 when we looked at the quarantined content inside webshield appiance ,and...

Hi , As the MSDE database size can not exceed 2GB and my server DB is having 2GB size anyone kindly let me know how to free up some space in the database. Thanks.

Hi, Is there anyway to exclude a sender address only for a particular content filter rule? The exclude sender option will exclude the sender address from all the filtering and scanning processes. Thanks for any help / advise.

Hi, One of my webshield servers does not reports any events to ePo server. Seems that it is happening after reinstalling alert manager.As per my understanding alert manager logs the event in NT event log and the ePO agent sends the events to ePO server.I checked the event logs. all the events...

The groupshield on our exchange server started stripping off all the attachements from morning and the error msg is "The file test.xls has been replaced because it was encrypted and GroupShield was unable to scan it." Please help me in solving this issue . i will add more details as soon as...

I am running ePO (Upgraded from 2.5 to 3.02)on windows2000 with MSDE database with 5 distributed repositories.Now there is a need to run the Master server from other site.Any information , guide is appreciated. I am thinking for a solution to install another master server and moving the database...