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hi, does anyone know how to connect to tn566 audix MFB? i have a null modem cable but i also need a ED1E434-11 G311 M-M rs232 cable according to the docs but what is this? i can maybe make one if i know the pin outs. any ideas? thanks guys

hi i have issue with users on 2nd expansion port being cut-off (DT16) i have swapped the DT16 module but problem remains. the system itself does not reboot but seems to be problem with TDM interconnect.i have run monitor and can see the following (below) at the time it occurs, any ideas...

CAN ANYONE TELL ME WHETHER THESE PORTS ARE FULL OR HALF DUPLEX AS THE TECH BULLETIN(BELOW) STATES HALF BUT INSTALLATION DOCS STATE FULL DUPLEX 10/100 AUTO SENSING?? "The Fast Ethernet ports on the IP Office are set to half duplex. Avaya mandates that when the IP Office 412 is plugged into a...

does anyone know if i can route DDI to destination to set hunt group out of service as it does not seem to work when programmed thus:- line group ID 0 ICR eg 123456789 destination *81 where *81 represents the following short code entry code *81 tel number 500(hunt group extension) feature set...

Hi, call in to hunt group route to group voicemail and plays prompt but no message in mailbox. sys mon trace display the following:- LVMailFlashMan::ServiceAppendQueue: SOFTWARE ERROR - Deletion of Message from Flash Management List failed: File 31002 any ideas??

cannot seem to do this? have changed working directory to 3.1bin folder but all units failed to upgrade each time i use upgrade wizard. any ideas?

cannot get the above to work. want handset option rather than headset

i am havi g problwms integrating G3Si cm1 with 8411D terminals although this works with callmaster 6 OK does anyone know if 8411D is supported with CM1 as client will not use headset and prefers previous set up as per PC console??

i have existing site 1 with cisco router/ cisco firewall and IP406 and site 2 with same but no IP406. Existing vpn over Public Internet via DSL. apart from the set up of the IP Hardphones themselves at site 2 what would need to be configured on IP406 at site 2? (v2.0) I am hearing from...

what are respective max call recordable channels on v2.0 IP403, 406, 412? As far as I am aware 406= 20 but with 24 data channels I am not sure. Similarly 412 has 100 data channels? Will i need a conference port for each call being recorded and does the call recording affect mailbox operation/...

i have IPO 1.3(27) 2 users' extns are programmed to DS keys and light as BLF OK/ flash when ringing but i cannot press key to call user?? can manually dial extn OK and can program alternate extn to these keys but not these 2 particular extns any thoughts or known issues with this??

does anyone have any docs/ hints/ advice etc. I have v2.0 IP406 at main site with Cisco PIX F/wall and Cisco 2600 router Remote site is also set up with 2600/ PIX but require IP Hardphones through VPN tunnel using VSU-5. Is this possible? Help?

does anyone know if ther is a way to adjust ring volume on non display 20 series terminals??

does anyone know when a deleted account file is recreated? stopping and restarting service does not nor does reboot of machine although overnight the account has been recreated. is this part of housekeeping or is it magic?

client machines (win/ outlook 2000) can receive email notification of voicemail messages including .wav attachment but cannot log on to IMS server (xp pro) to synchronise in opposite direction. what should "primary nt account" field contain within IMS admin tool. any ideas as avaya docs are...