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Hi all, I am wanting to get an understanding of the requirements to install CS1000 systems (AACC, AVP, CP, etc.)and how this would be affected by a secure network enviroment. Here is a scenario; Installer is supplied company laptop. Security policies will be excessive so only approved apps...

Hi All, I have a problem where after upgrading from CP4 to CP5 users can not access their mailbox after the password is reset. If they enter their password they get a recording stating that their call can not be processed at this time and then they disconnect. Strangely I can access the mailbox...

Can someone please clarify how the provisioning zones are determined? Assume we have two sites, A & B. A single provisioning server is located at site A and call centre phones connected directly to site A are located at site B. How can I use the zone files SiteA.prv and SiteB.prv? As far as I...

Hi All, I am installing a provisioning server and during testing pushed the latest firmwate to a couple of phones (1140 Unistim 5.5). Because of multiple sites and change control I can't deploy the current firmware yet but I can't roll back to the previous firmware either as the certificate has...

Hi All, I am wondering if someone can explain how to auto provision i2002 / i2004 phase 2 handsets with dhcp? I configured opt 224 with the B-String and provide S1= etc. info and option 227 with the B-string and the prov= (just to make it neat). This all works for 1100 series phones, I get the...

Hi, I am not much of a programmer - I tend to just bolt bits of code together to get what I want. My problem is that I need to make a script that will time expire and not let people do silly things like set the clock back. I have a script that can do this (compiled version only), it uses the...