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  1. 1ce

    Convert from ONE-X Quick Edition to H.323

    Has anyone tried converting the firmware of an Avaya 4621SW from a One-X Quick Edition to a H.323...
  2. 1ce

    IP Phone trace output field description...

    Hi Everyone, I'm trying to find an explanation for the below fields, does anyone have or know of an Avaya doco which explains it. LIST TRACE time data 05:37:37 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:5 Avg:0 05:37:37 Pkloss:* * * * * * * * * *...
  3. 1ce

    TN2312 IPSI LED Description...

    Hi, I'm looking for a document which describes the LED states under various fault conditions... Note! not the LCD display... Thanks! 1ce
  4. 1ce

    Definity to Brilliant PMS integration

    Hi, Does anyone have a working model of an R11 Definity to a Brilliant PMS server for guestworks. Regards 1ce
  5. 1ce

    Entering and Account Number before entering a queue

    G'day Everyone, I have a standard VDN - VECTOR arrangement and want to setup some sort of ID for my remote clients, so that when they call in to the queue they will be prompted to enter their UNIQUE ID # in addition to this I need to keep a record of this call along with the recorded UNIQUE ID...
  6. 1ce

    station to station PAGING...

    Hi does anyone know how to do the extension to extension Paging over the phone speaker... for Avaya Call Manager software...
  7. 1ce

    Can CM3.X run on a TN2402 using a PROLOGIX...

    Hi all, The above question had been posed to me and I wondered if anyone has done this... I cant seem to find any supporting documentation for this theory..., I know you can have S8400 platform with SIPI in the Prologix but not sure about using a TN2402 and loading CM3.X via Flash card. Anyone...
  8. 1ce

    Branttel Networks Canada

    Hi Everyone, Just looking to source some info on this organization... does anyone know of them or has dealt with them . Regards
  9. 1ce

    Denial Event 1739 ?

    Hi, I have encountered a problem that I has been bugging me for weeks, scenario is... call comes into SITE_A via PSTN - call path goes via IP Trunk to SITE_B - the answere point are agents using callmaster's - 1st agent answeres transferes internaly (any extension) - 2nd agent answeres and is...
  10. 1ce

    Missing CTI Information..

    Hi guys, I have a problem where only 70% of my recorded calls have CTI information, they have a date/time/duration stamp, but no agent name or agent ID when I run a query.. It is for NICE8.8, with an AvayaS8700/CVCT setup.. All the extensions/VDN's/skills are in the CVCT and I am getting...
  11. 1ce

    HELPPPP> Problems completing a second transfer..

    Hi guys, I am having an issue when trying to complete a second call transfer, I am recieving the following error when running a call trace on an extension trying to complete this transfer.. "denial event 1739: Div Reroute/Path Replace D1=0xa6 D2=0x6f" Can anyone lend a hand?

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