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when J139 Phone set plug in cisco 9300 series network switch , cannot run 1G connection speed , only 100M , either both of them config to Auto Negotiation, cisco switch status only can show 100 M. is something wrong ?

Hi We have problem about polycom trio 8800 connect ip office every well ,but when using ipoffice authcode , the trio 8800 will only show calling screen , and cannot show soft keypad that key in authization . Now the polycom is using firmware 5.9 and ip office is rel 10.1.2. How can I made...

Hi we aare using cm 5.0 and call center we meet the problem agent Id assign coverage path to IA770 when 3 rings later the IA770 didn't answer the call. IA 770 is normal when office station use. Anyone know what wrong ? Thanks

Hi Everybody We have just upgrade ip office from rel 6 to rel 8.1. Everything fine , but when we want to use 'save configuration as' command backup , the virtual essential licence will be lose , and indicated on error list colume. And then we sign out system and login again , the error will...

Hi everybody What is maximun channel in contact store can Record stations at same time ? Thanks

Hi everybody on ip office Rel 8.1 they say user can support to 1500 . Can I use this 1500 licence use for digital phone and analog phone only ? (no ip phone) Thanks

Hi Please Help how to backup 9620 ip phone with firmware h323 version 3.1 , when plug-in usb device it cannot show backup item list .. I remember that I can use this feature before upgrade. Thanks

Hi every support I Have a question. Can I replace cabinet g650 tdm bus terminator (AH110) by old definity cabinet bus terminator (AH110). Thanks Wilson

Hi How can I get information about the R2 signal in document , or Macau R2 setting Thanks Wilsontec

Hi everybody Have any document can show about IPO 500 version 6.0 use T1 and E1 card config in same system also alaw mulaw and auto change. Because PSTN is using t1-pri but IVR is using E1-pri. Is it work ? Thanks everybody Wilson Man

Hi Any people have tie up microsoft lync 2010 to ip office R6.0 , When I follow step by avaya ocs guide , but not work , is it ip office can direct connect lync , or I may someing wrong setting. Can anyone can help to setup sip trunk Thanks

Thanks every body Has anyone successful use ip office 6.0 sip trunk connect to lync 2010. Because I follow the book of ipoffice osc-2007 guide , is not work. our error code is 404 not respondes . Is some step is miss in the book ? Please give some hints ? Thanks very much

Hi Supporter I have a strange problem , I have using s8300 with g700 and os is cm 4.0.1 . nearly we cannot get web page to logon . I can only login using sat method. when using command netstat -a , I cannot find any port 80 is listen. How can I restart the http service that I can logon...

Hi every supporter Did i can found any avaya document description about config R2 mfc sample for differce country and trouble shoot method. Thank You every supporter

Hi Anyone known that upgrade from R6.1 to R7.0 need new licence or not Thank you very much

Hi When R6.1 ipoffice upgrade to 7.0 , do I need upgrade licence first ? Thank you

Hi Anybody can help when I upgrade from 6.0 to 6.1 , when we want to change windows vmpro to linux vmpro , may I need to change the vmpro licence ? ( I only have rel 6.1 licence key) Thank You very much

Hi !! How can I modify 46xxsettings.txt to insert '9'-ARS access code , because I try to modify config "set phnol 9" ,"set phndplength 3" but it doesn't work . because customer won't see the prefix digit when i config in line circuit . thank you very much !!!

Hi IS TN429D diod card can replace TN753 ddi card ? Thank

Hi Is TN793 without suffix "B" can support callid ? Thanks