Search results for query: *

Good morning, We have 3 Cisco 7970 phones that share a non DID internal number (10 digit). The number is 1006746334. The number appears on the 3 phones and rings when the zero out option selected from their call handler. This works but when calls ring to the phones, it says "unknown number"...

Good afternoon. Looking for a strobe solution that we can connect to a Cisco 7941 set. This set is connected to a POE switch. Anyone ever add one of these devices or know of one that is compatible> Thanks, Dave

Good afternoon, I have a Cisco 2921 Router (CUCM ver. 10.5) set up with both 4 port FXS and FXO cards. We are working to get a door entry system to work. Here is how it should work: Out side ring down extension should ring to several phones. This is working fine. Users should then hit...

Good afternoon, I have an analog phone, associated with a VG port. When the user attempts to call into a Verizon Conference bridge, any bridge, he can dial the 800 number to access the bridge just fine. When he attempts to enter his 7 digit passcode, it does not recognize the passcode. Its...

Good afternoon, Unity Connection 10.x I have a general mailbox built with a made up alias. Everything works fine. I have two users that want to get notified when there is a message in the general mailbox. They would like to have email notification. Looking for the best way to accomplish...

Anyone ever set up a Dialogic Media Gateway 1000 AKA PIMG device I have a Nortel Option 11 trying to connect to a Cisco Unity server. I have set a few of these up before but this one is taking the cake! I can test from the PIMG back to my 2616 sets on the Option 11. I can ping to the Unity from...

Good morning, Cisco Unity 10.5 Just created a new VM partition, with mailboxes. Calling Search Space, phone system settings, port group as well as ports have been built and gone over several times for accuracy. When trying to set up a test mailbox, dialing a remote access number, I can put...

Good morning, I have a CUCM 8.6.2. New site has a a MGCP gateway built with a local PRI (N12, B8ZS ESF All seems to be working great except for on inbound calls, callers hear a brief amount of bursty static, then it clears and all is good for the rest of the call. This is happening only on...

Howdy from Seattle Been a long while since I worked on a Nortel BCM. I have a BCM 400 3.7. Site has a DID which appears on their line 2. Each phone also has a 3 digit extension number. Site for some reason, when dialing extension to extension dial the 4 digit DID instead of the 3 digit...

Good morning, I have a user that currently call forwards her extension to another extension after 4 rings instead of forwarding to voicemail like most users do. She is looking to forward to that extension if she does not answer and it that extension is RNA also, she wants it to roll to a...

Greetings from Seattle Have a 7915 side card on a Cisco 7962 phone set. The side car currently has local partitioned users appearing on it as BLF. The local extensions work and we can see call activity. They want to put a couple of users from another partition on that 7915 so they can see who...

Good morning, Enterprise Call Mgr with several locations. All sites have experienced the day light savings time change as expected except for our location in Saskatchewan. Apparently, they do not do the daylight savings time dance. Anyway we can configure this location from changing times...

Good morning, Setting up a couple of users with TTS. Set each user with our customer TTS class of service, have each integrated with the LDAP directory, selected to generate SMTP proxy address from corporate email address and finally, set up the Unified messaging account correctly. The WAV...

Good morning. Attempting to set up a call handler with an option "if you know your parties 4 digit extension, please dial it at any time". After testing this, dialing a 4 digit extension goes to the same mailbox. What is the proper set up to get this to work? Thanks in advance for the...

Greetings from Seattle I have a digital 6424 set which has a peersonal CO line programmed. Customers extension rolls to VM under RNA or busy conditions fine. He wants the Personal CO line to forward to his extension mailbox as well if it is not answered. The PBX is a Definity, voicemail is...

Good morning, I have a tech working on installing a Visual CSU to one of our Option 11 T1 card. The Visual has a serial RJ45 connector on the back that feeds to the T1 card and an RJ 45 that feeds to the smart jack. I believe the issue is the cable from the serial RJ45 to the T1. Can anyone...

I have an Option 11 running 5.0 on a system in Canada. When setting up a new TN, the 3903 display prompts for "Model #". Is there a system setting that can turn this feature off? If not, is there a LD were we can list out the templates and which set type it is associated with? Regards, Soop

Greetings from Seattle, I have an Octel 250 Aria 3.11.05. Redundant drive 1 has failed. This is located in Canada so I am not on site. Is there any way to tell if this is a 2GB or 4GB drive remotely? Thanks, Dave

I have a remote user to our Unity system. He has a typical mailbox. He reports that when he deletes his messages, they reappear back in his mailbox the next day as if they are new messages. He is apparently the only one with this issue. I checked the programming and it appears he is set up...

Greetings from Seattle We just recently implemented SIP trunking to our Corp site. Previously we had a Verizon Business PRI. I have a site in Mississippi that uses DID numbers associated with analog ports assigned to a fax machine. Since the SIP implemtation, most calls from he analog fax...