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Good Morning everyone. I hope the day is finding you well. Whilst I am not guru to the work of DX I am fortunate that i know my way around it enough to do what i need to on this antiquated but still working system. Well, i had a call from a user this morning who said they were getting calls...

Hi We have some mitel 5320 ip phones which are on our ACD. I have just swapped out a faulty handset using the ### option and since doing this when the user logs on instead of seeing the pre set hot keys there is nothing but a blank screen. They would expect to see logoff, not available and...

Hi Everyone. Im not sure if you can assist however here goes. We use Altiris NS and DS to deploy images and packages to machines around our estate. Its an amazing program and does a great job, however this week we have come across a very un usual issue. For some reason a group of PCs in a...

Hi everyone. This question may have already been answered however this is my first attempt at resolving an Issue with our Mitel system. I have access to our controller (System Admin Access) so can do almost what i need to. However what i need to do, I have never been shown how to do. I am...

Hi everyone, please help We have SQL Server 2000 running on 6 different servers and i want to add a lot of additional databases to 1. The problem is tis data was originally archived and has been restored to the server but it is in MDF file format. Now adding them one at a time is not a problem...

Hi I am using a program called dame ware which i have downloaded as a trial version. I have this installed on a windows xp pro SP2 32 bit laptop. I have until recently been connecting to a windows xp pro 32 bit desktop using dameware, however my new MB and processor have arrived so i have re...

Am i going mad here or is it that people wont listen to me.. please advise... Ok heres what is driving me mad. I have just been asked to look after some software that is on one of our domains. For the sake of it we have 3 domains and we will call them 1 - 2 and 3 Domain 1 and 2 are trusted...

Hi Can anyone help me please. We have MS map point 2006 europe version installed on some of our desktops in the office and we have users who are trying to import data to the map from an Excel spread sheet. However when they try they get an error message which says that the file is "There was a...

Can any one help me with this. Its simple if you know how. Our company has decided that we now have to put a protective header on to all of our emails. They want this at the top of every email however, i am unable to locate the template for outlook to set this up. Apart from the signature, is...

Help... We have a spreadsheet that our users have as a time sheet. The sheet has 12 weeks worth of information on it and when it gets to week 7 for some users it seems to crash when saving. We have tried this on out admin machine and it works fine. On the users machine some users can use the...

I have a user who is using outlook on MS exchange and has had an email sent to her which has an additional 6 emails attached. She can open the email no problems and she can open each of the attachments once too, however if she closes the attachments and then trys to re open them again, for some...

I have windows 2000 server and use a programe called server undelete from Executive Software which is great and works a treat, however it is leaving a message in my application log every 10 mins or so saying Undelete service Executive software Undelete drive error. error 105-4-0-0 I have...

Hi Im running server 2000 and i need to know if there is a way of finding out who is deleting files from the server? It all seems to be happening within the same share but i can not pin point who is doing it, is there a way of finding out??

Hi All. Im hoping that someone out there can help me with this as im a little puzzeled. I have an Asrock P4V88+ mother board which works fine and within windows XP restarts and shuts down when you press the button. However I have just upgraded to Vista, and the upgrade went nice and smooth...

Our secretaries at work access the directors calenders in order to add meetings and the like. We have also set up a public folder so that should anyone want to arrange a meeting they can view the public calender and see if a suitable time is available. However heres where my problem starts. The...

Hi Guys and Gals, im hoping this is simple to answer because i can not think what is causing my problem. I have recently upgraded my mother board and processor to an Asrock P4b88+ http://www.asrock.com/product/P4V88+.htm and have installed 2 500gb Sata drives. I dont want raid so i have set the...

Hi I am Running Symantec V10 server antivirus on a win 2k server and recently tried to install ISA server 2004. Isa would not install so after some advice from tek tippers, i uninstalled Symantec and attempted to install isa again. This again failed so i re installed symantec server. The problem...

Hello Tek Tippers, I have what may be an old problem with an easy issue to resolve but im in need of help to resolve it. After much fun and games I have managed to get Isa server 2004 up and running via a clean install. I have 3 admin machines on my network. These are Domain Controller Isa...

Ok Tek Tippers i really need your assistance and badly. I have never installed ISA Server before so a lot of this is new to me and im really stuck because it wont install. Im running a server with the following. Win 2k SP4 Dual Processor 1GB ram plenty of hard drive space. Software installed...

Help Im trying to use active directory administration on a windows XP machine to a windows 2000 server. At first this worked ok but then it decided that it could not see the server. The only admin pack i could find was the server 2003 admin pack. Is there a server 2000 admin pack that will work...