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  • Users: NickBall
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  1. NickBall

    GFI Fax and 3.0(69)

    Upgraded to 3.0(69) in an attempt to resolve a Voip issue (as recommended by our support partner). We then started having major problems receiving faxes into GFI Fax Server - Faxes arriving corrupt with noise break through, 50% plus unreadable. Fax Server is inside the IPO, lines presented via...
  2. NickBall

    Soft Console Problems

    IPO 406 2.1.27, Soft Console 2.0.9. Drag & Drop inbound call to BLF group member fails, selecting user from search and using Ctrl-B works - Intermittent fault, not user specific, but a persistant and annoying problem. After camping on a busy extension, when call is returned to Soft Console...
  3. NickBall

    VM Pro Email notification

    Since upgrading to IPO 2.1.27 & VM Pro 2.1.14 SMTP voicemail email notification has stopped working. Double checked all settings but still no joy. Anyone any ideas???
  4. NickBall

    Phone Manager Logs Out

    Having Upgraded to 2.1.27, and VM Pro 2.1.14 along with Soft Console & Phone Manager we're experiencing lots of disconnections of phone manager. This is happening with users running PM 2.1.8 & usres running PM 2.1.10 Looking at the monitor trace, we get huge TFTP RRQ's, and then on the...
  5. NickBall

    Phone Manager 2.1.10

    I've seen several threads mentioning PM 2.1.10 and fixes on 2.1.8 (which comes on teh 2.1.10 User Cd). Does anyone know where to get PM 2.1.10, we have problems with Agents and groups as discussed in other posts... Thanks in advance
  6. NickBall

    IP Routing problem after 2.1.27 upgrade

    IPO 406, upgraded to 2.1.27. Upgraded VM Pro to 2.1.14. Upgraded delta server to 4.0.36 Upgraded Soft Console to 2.1.7 After succesful upgrade we have issues with IP phones (Hard & Soft) on different sub nets. Using Sys Monitor we can see the incoming connection from IP Phones, but no response...
  7. NickBall

    Soft Console 2.0.8 not receiving calls

    Running Soft Console it appears that it periodically logs the user out? (IP Office 406) Phone manager is installed and running; User logs onto Soft Console and is part of the 'main' group to answer incoming calls. After a period of time, calls are presented in phone manager, but not Soft...
  8. NickBall

    Customise DND Message

    Does anyone know if it is possible to Add to the default DND messages for something more applicable to specific business scenario? I can change the default messages by editing the 'ini' file, but following the convention in the [messages] section does not add additional items. Thanks

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