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Hope someone can help I have a customer that has designed a number of his own reports for CCR and they would like to slightly modify an existing Avaya report and publish. They are capable of designing reports from scratch but to save time they would like to modify an Avaya one and publish. Do...

Just wondering how far you guys go to make IPO secure for administration, SIP trunk & SIP/h323 endpoint registration. Is any one using certificates and if so can anyone explain step by step as to how use them on IPO? As far as I can see, a certificate identifies the system to a connecting...

On old IP Office DT System, visual voice would allow access to any Hunt groups messages in Source Numbers and also use on screen prompts to listen, save, etc. Is there any way to do this on IPO V4 DS system for Hunt Group calls. Thanks in advance

Having a strange issue on IP500 4.0 (7), where clock in the system seems to be running slow. Have done some investigaton and it seems that the IP Office is elapsing 1 min in its time for every 8 real-time minutes. Anyone come across this before?

Just upgraded an IP Office 406 V1 to 3.2.54. All working well, but have discovered that when I dial in remotely the system is not assigning IP address even though it is set to "dialIn". Programming all ok. Just wondered if anyone else is in a position to be able test if you have the problem...

Can anyone please let me know what the username/password to log onto the Security Settings. I have tried Administrator/Administrator and cannot log on

Is there any way of stopping hot desk extenions from logging off after a system reboot? Thanks

Any one experiencing problems with DT handsets on IP403 ( 2.1.44 )that stop ringing. The call is presented, phone manager pops, but no audible ringing. Had this on two sites now. Ringer settings are still in short codes. Reboots do not resolve. Phones and cables tested swapped. Does anyone get...

Guys, Phone Manager loaded onto a Citrix server serving two seperate sites each with an IP406. 2Mg Lease line between the two. Got a problem were PM will only allow you to select one PBX IP address at a time. So site A Citrix users log onto IP Office 192.168.1.250 and Site B Citrix users log...

CCC V 5 problem, please help Customer has client machine set as a PowerUser on their LAN but cannot log onto the CCV. Adminstrators can log on ok. Power Users get an error "permmissioned denied whilst connecting to server machine or process". As per Documentation, have given PowerUsers Full...

I have no speech path when logging onto IP Office from Softphone at remote location. Connection method is via Cisco client VPN software to Cisco Pix506 vpn/router. Call is established via TCP port 1720, but suspect that two random dynamic ports that are used out of range 49000 - 53500 are being...

We have an IP406 where approx. 20 users, dial out from their Contacts in Outlook. 12 work, and 8 do not. They are all Windows XP, running Outlook 2000. The ones that do not work, have the Tapi driver installed and the configuration is correct when you go into Phone and modems. But when you...

In the very near future I will have to set-up 30 remote workers on an IP406, and need help, concerning the best way to achieve it. I will be installing a VCM30 in the IP406. The main site will have a 2Meg SDSL connection. The remote workers will have an ADSL at home, and they will use the...