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  1. d00kie

    Help on Ch ars digit conversion fields

    On the change ars digit conv table there are a couple of fields that I'm not sure about. they are "net" "conv" and "ANI req". Does anyone have info on what these actually control? I have them set to "ext", "y" and "n" right now.
  2. d00kie

    did call handling (translation)

    How would you use these DID's? the switch is on 3 digit dialing, the provider is only sending the last 3 digits, but they do not correspond to our internal extensions. I have 18 of them working via page 3 on the trunk group page (just deleting and inserting the right extension for each number)...
  3. d00kie

    Trunk to Trunk transfer caller ID

    Transfer question. Submitting to help someone else out. Any ideas? -------------------------------------------------------------------------------- G3 CM2.0 I have a problem that I can't figure out. I have several sights connected via IP trunks. When someone calls sight A that person see the...
  4. d00kie

    Automatic Circuit Assurance (ACA)

    G3SI R12. What is this and is it necessary to have it on?
  5. d00kie

    Good 'Ol Avaya Error codes (deciphering 101)

    Can anyone tell me how to figure out what this error code means? Why does Avaya make these so difficult to decipher? Has anyone tried to make better sense of these error codes and how to find out exactly what they mean and especially how to resolve them? Every link I have found in previous posts...
  6. d00kie

    Copying Announcements from 3rd party

    Can anyone suggest how I can convert these files over to the proper format in order to get them copied? Failed to copy 1001_ClosedHrs.wav from VAL board Venus_Audix:01A15. 10.1.1.23: validateAudioFileType: , because its compression code is '1', which is not a-Law (6) or Mu-Law (7)
  7. d00kie

    Custom Pickup group creation

    Can someone tell me if this is possible and if so, what are the steps to accomplish; 4 people in the accounting Department. The CFO wants to be able to pickup the other 3 peoples lines if they are ringing, however, none of those 3 should be able to pickup a call to the CFO. is it possible to...
  8. d00kie

    Bulletin Board error on ASA start

    Ieach time I login to the G3 with ASA I get a popup that says; "Switch error: Bulletin Board last modified 2/1/2000 Warning: High Priority messages entered on 2/1/2000 See the documentation for details" Any idea how to clear this?
  9. d00kie

    Centre Vu and adherence reporting.

    The integration between Avaya and our scheduling software called GMT Planet... we've always had a problem with the adherence reports in GMT for the overnight crews. According to Our GMT tech it's the way Centre Vu reports on 24 hour periods as opposed to shifts. Can anyone help me find out how...
  10. d00kie

    ASA and editing a vector

    I am using ASA 1.11 and trying to edit a vector. I know how to insert a line normally, but everytime I try to hit F6 or click the F6 edit button at the top toolbar I see an error at the bottom that says "PC terminal type not supported" I have tried 513 615 and VT100 as the emulator type in the...
  11. d00kie

    Finally Upgrading!

    Hi all, We are finally upgrading our G3 to r12 from r6?! (Along with a bunch of software upgrades for centervue, cms etc). can anyone give any advice or perhaps make any recommendations for me to know what is expected etc.? The last time I took an admin class it was for rel 8. I am pretty...
  12. d00kie

    ARS analysis Tables

    Can anyone out there send me definitions for the choices that are available under the "Call Type" field? Some examples are "op" "fnpa" "hnpa" etc...
  13. d00kie

    Help With CenterVu password issue

    As an Admin, how do you reset a user's password in centrevu admin ver 8 or 9? I cannot seem to locate a place to do this in the GUI or the emulator.
  14. d00kie

    Problem in CentreVue

    When trying to change agent administration for skills we are recieving an error that says: Cannot not perform requested operation. Administration Contention try again later
  15. d00kie

    Wiring Question

    Can anyone tell me if it is possible to terminate all 4 pairs of a CAT-5 wire cross connected on a block to a TN2224B circuit pack into 4 seperate jacks and use each one for a Callmaster V? I have 4 runs going to a room that I need to add 16 phones to... Trying to avoid more cable runs if...

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