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I'm looking at writing this exam and just wondered if anyone had any feedback on it or could recommend any study options I can reveiw to prepare. I have 20 years experience in telecom, 10 years with Avaya and maybe 5 with Cisco. thank you.

Can I hot swap this pack?

I was just informed by my business partner that Avaya is restructuring their advanced T3+ customer technical support center policies and operations, such that all required technical support services will require mandatory customer system/site registration. Beginning Sept 1/07 in addition to any...

Having issues with an IP connected PMS/JNL printer since converting from a data module. I have a node-name configured for the printer and on IP-Services I have Service-Type PMS_LOG configured to a local clan and my remote node is the printer Node-Name on port 9102. On System Parameters...

When I use this command I have no option to change the time only the Type or the Rule... the time is not changable. Time Sync from ASA does not work either... Do I have to change to Standard... save... then change? Or will that put me back 1 hour? any ideas? thx

...per vlan across a network? I want to change one vlan over to another but don't want to manually connect to all 50 switches and search for this particullar vlan. must be a way... thanks

Does anyone have experience doing this? I have to change a drive and just want to verify the procedure for doing so. The doc that I have doesn't give much info, actually just says to hot swap the old with new and it will rebuild... I'm a little leary doing that. Does anyone have anything...

Is anyone out there connecting to PMS via an e-232 box (IP to serial converter? Just wondering what serial settings your using. thx

I am changing the IP addresses of my clans/medpros and updating my dhcp scope. I have some 4606 and 4612 sets that will be affected at an offsite location, I was wondering if they will come up on there own after the changes or will they have to be reset manually or via a screen prompt? Will the...

Does anyone know if Avaya has a doc for changing the IP address of the Inuity(R5)/CLAN. I just want to verify I have all the steps right before I do it. Thanks.

Can this be done? I don't see it as an option in my G3r R11. I have a few clans, currently using an 8400 data module w/serial link to PMS. thanks

I have a administrator with a strange problem. He says he didn't set this up but for some reason ASA is asking for a password when opened, we do not know what the password is so we have tried uninstalling ASA and reinstalling but it still asks for the password. Has anyone experienced this?

Does anyone know how many simultaneous ASA connections you can have over each CLAN port? It seems I can only have 1, does that sound right? I'm using ports 5101 and 5102. thanks

I have a COR set up with Called Party Restriction: inward. According to the docs: You can use inward restrictions to permit users to receive only internal calls. Inward restrictions prohibit users at assigned telephones from receiving public-network, attendant-originated, and attendant-extended...

Does anyone know why I would not have access to LD 23? I'm getting OVL309 when I try LD 23, and when I do >err ovl309 I get 'OVL441 Help text not found for error code: OVL309'. Anyone know?.... thanks

Can anyone refresh my memory when the end of support is on the UN331 processor? I'm currently certified on the G3r and handle all administration/maintenance support duties. We are moving to an S8710 platform in the near future, what if any available training could you recommend in preparation...

I'm removing a fiber EPN, can anyone tell me the steps I need to follow to remove the fiber-link in a duplicated PNC? I can busyout the stanby link but not the active and can't seem to remove it. thanks

How do I forward no answer a 2616 set to go to ext 265 after 4 rings then to mail. thx

Is anyone familiar with this error and poosibly how to correct it? Its a common error on my server, it always refers to the same file (hdvdn) that counldn't be updated because its currently locked by user 'admin' on the server. thanks

Just curious if anyone has had the same problem I've been having, that is sometimes on a battery change the contacts on the phone seem to get caught in the battery and are broken. My waranty has expired and I've been battling with my supplier, they're trying to tell me it's the way my users...