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  • Users: scanjet
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  1. scanjet

    Old vendor did not leave any documentation

    The customers old vendor did not leave login information for system. I am not familiar with this system as I am a Nortel tech helping a friend. It has a p touch label that says cm with the IP address. We appreciate any help.
  2. scanjet

    Rad will not work

    I have a mics with dr6.1mr. My rad will not talk to it. I put another rad on it and it didn’t work. Then I put both rad’s on another KSU one at a time and both came right up.
  3. scanjet

    Local calling stopped working

    It's an option 11c with analog trunks. recently the local seven digit calling stopped working. I can dial seven digits directly from the blocks. I'm not sure where to look. I have the area code of 831 local area code using rli 3
  4. scanjet

    bcm 400 media gateway

    I can't get into media gateway pro pgramming to check codec. I click on tab and it never opens.
  5. scanjet

    Lost MM 13 password customer tossed install tape.

    I do not have the install tape. Can I reset the admin password using a command line?
  6. scanjet

    How can i create a .lic file with my keycode?

    I have the keycodes but can't get my system to take them. I want to create the download envelope and try that
  7. scanjet

    two pri's on mics xc 7.1

    I have two pri's in pri-a if I busy out the first 23 channels I get no free lines instead of rolling to the other pri.
  8. scanjet

    mgc card will not register cs1000 cppm 6.0

    mgc is in slot zero cppm is in slot 6 I can ping it but it will not register SRPT316 Internal communications message transmission failed. (Transport: AFS; Subject: AFS_MGCALTREG; Action: ipmgSubscriptionCallback; IP: 172.17.102.6; Reason: 5; Details: IP address is not configured) SRPT174...
  9. scanjet

    Two different software and sytem id's

    My customer bought a cs1000k from a broker and was told that the softwre was as follows. But after firing uo the system we got a different software and different system id.The broker says it is correct and will work fine. The actual software and system id are different and seem like it is fo a...
  10. scanjet

    Call pilot 150 upgrade from 2.0 to 3.1

    I upgraded now my transfer between sites gives an invalid number 2xx on main site 5xx on remote site mics 0x32 6.1
  11. scanjet

    Clicking on calls

    While on a call I get a clicking sound.No drops or delays just clicking.mck 7000 24 port ip on a norstar
  12. scanjet

    Call pilot 201i low logical memory

    when I try to add or change a mailbox I get low logical memory and error code 60657,1.I can not save the changes.
  13. scanjet

    Need software for nortel 6000

    Citel wants too much money for software does anybody have the newest? remmote and gateway
  14. scanjet

    need help with error

    IVPIP Connection lost to remote (71.254.154.76) | Jan 06 15:45:17: NET WARN: sap_recv: msgQ returned ERROR, closing sap 65000| Jan 06 15:45:17: NET WARN: sap_recv: msgQ returned ERROR, closing sap 65000| Jan 06 15:45:17: PORT ERROR: 4)Disconnect, Reliable Link Failed * Jan 06...
  15. scanjet

    auto attendent gives error on tranfer to mailbox cp201i

    When a call hits the auto attendent and transfers it will give an error 878 (cdn) does not exist or no subscriber or no mail box set up.I have verified that mailboxes were set up and tested internally no problem found. it seems to be from external calls.
  16. scanjet

    option 61c I want to add pri

    the switch is rls 19 issue 23 with the following pkg TYPE pkg OPTF 1 CUST 2 CDR 4 CTY 5 RAN 7 TAD 8 DNDI 9 EES 10 INTR 11 ANI 12 ANIR 13 BRTE 14 RPE 15 DNDG 16 MSB 17 SS25 18 DDSP 19 ODAS 20 DI 21 DISA 22 CHG 23 CAB 24 BAUT 25 BQUE 28...
  17. scanjet

    how can i change transfer options in mer mail?

    how can i change transfer options in mer mail? I need to change transfer point 2 to go to a different extension number.
  18. scanjet

    I want to change my software from nortel to avaya

    my extender 6000 is for nortel I have a magix can i reload magix software on my nortel extender?
  19. scanjet

    Replacing cp 201i with cp150 mini any programming tricks

    option 11 mini can I use any of the existing acd programming or do I need to rebuild completely.
  20. scanjet

    call pilot 3.1 mini on an option 11 mini w/25.40

    when we boot the call pilot it will not come up we are getting a continuous error dcd 2:receive unknown msg ff any and help is apprecited

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