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Hi, we are using 11d to backup our exchange server, we have an exchange agent. The question I have, is it normal that the stm and edb files don't show up as backed up on the tapes. They are greyed out in the selection list but have a line through them like they are selected. Problem is that I...

Hi, we have a problem where users can't change the view of the explorer window when attaching files in Outlook 2003. If they change to details or list etc it still shows as icon view. If we change the e-mail editor to Word 2003 then the problem goes away but I don't really view this is a fix...

Hi, since creating partitions on my robotic library I have noticed that the majority of my tapes are now listed as being online for media location. Anyone know of any reason for this? Do I need to reconfigure how Veritas is looking for the location of tapes? thanks, Chris

Hi, we are currently having problems with users print spooler services stopping themselves. It appears that this may be due to old drivers being stored on the machines conflicting with newer drivers that have gone out when printers have been replaced. Whilst looking for tools to use I came...

Hi, can anyone tell me if it is possible to automatically shutdown and restart HP Printers to a schedule, VBscript or an application. All of the newer models of Printers error if they are on when certain overnight tasks run on our network. The printers don't get touched by any of the tasks so...

Using Server 2003 as a print server with XP clients. I'm not sure if this is actually causing any problem but when a printer is replaced with another model the local client keeps the old driver files installed locally in C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\ even though no connection to...

Hi, quick question about sending Performance Alerts to ip addresses. Can you have more than one address listed, I tried splitting them with ";" and "," but the message fails. Do I have to create multiple alerts with the same options and different addresses to send a message to more than one pc...

When I change a users name in AD (use rename and then add another SMTP address and set as primary) the change dosen't seem to take effect on the mail server for quite a while. The new name is in the address book to have mails sent to it but when the user sends a mail it uses the old name. Is...

i.e two printers that both keep having 49. errors had the DIMMS in slot 2 and slot 1 was empty or will putting it in slot 1 make no difference whatsoever? HP LaserJet 2430dtn by the way, and they error whilst idle on the network and I have no idea why. thanks, Chris

We've had three all having the same problems. They get 49.4CO6 errors at seemingly random points through the day. I have upgraded the firmware and have been talking to HP support a fair bit but don't seem to be having much luck. As it has happened with all three that we have had in I'm assuming...

Does anyone know where I can find information or technical manuals for HP printers? I need to pretty much take a HP 2200 apart and don't want to end up not knowing how to put it back together or ripping a bit off I shouldn't. I can only find manuals that tell you how to do the basic stuff...

We have a mix of Dell GX260 and GX270 machines. About 15 of the GX270 machines keep crashing at random points where the screen just distorts and a hard reboot is required. I want to enable the logs on these machines to see if we can get any information about what is happening but am unsure of...

Hi, we have a couple of old NT4 PC's on our XP/Server 2003 network. To get the printers to work on the NT4 PC's I had to set them up as local printers printing to the port the network printer is on. However I have now just noticed that all the old print jobs remain in the printer queue listed...

Hi, We have four NT machines (the rest are XP) in the building and I can't get them to connect to the new print server. The printer was set up with XP drivers initially and when I tried to connect from the NT PC I get the message "The server on which the printer resides does not have a suitable...

Hi, we are just about to switch over to a new print server. At the moment both are built up identically and users have been requested to change their connection to the new one. I was wondering if there is an accurate way of seeing the usage of the old print server as I don't trust them all to...