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Hi I have a client that has 2 IPO on a SCN, rel 6.0. He want to put a doorphone on site A and open the door from site B. I was planning on using the Avaya Universal Doorphone Controler on a trunk position

Hi I"m installing a server edition 9.1 and I have vmpro installed on my primary server. If I go into SSA , I can see the the vmpro is up and running but when I try to log into it either with Web Manager or VMPRO client I get a "invalid user or password " message. I'm trying to log in with...

Hi guys I have a IPO release 9.05 and I have a weird issue when trying to modify the programming of my analog lines.I want to allow trunk to trunk transfer.I go the the first line,modify the programming and click ok.When I move to program line 2,the manager sticks on line 1.Whatever line i try...

HI I just had to replace a processor in a Magix and reprogramm everything. The customer has a DLC console at ext 200. When someone calls the main number, the auto-attendant answers, if the caller presses 0 then it goes right into the voicemail of station 200 instead of ringing at the station a...

When I'm trying to record greetings on the embedded voicemail, it just hangs up after the bip. I checked with system status and it says that my sd card is full. I don`t have any users with messages and no greetings recorded. If I put the card in my laptop it says i got over 50% free. I recreated...

After a downgrade from 9.0 to 8.1 I can't acces the system via the manager anymore. I get a network error failed to communicate with ip office message but I can still ping it. Anyone's got an idea?

Hi, I'm having a weird trouble with a CCR, everything's working execpt it won't let me generate reports. I log in as supervisor, go to the reports page, click on + but the logos to select the report type are not there. I'm running 9.0.5 and I tried to desinstall and reinstall ccr to no avail...

Hi I'm trying to set up vm to email using GMX. Is the address 74.208.5.67 and port 587 still valid ?

I moved a VM PRo 5.0 (30) to a vmware server. It worked fine for 2 weeks then some messages started to disappear from user's mailboxes. I uninstalled it and re-installed it and it worked fine for about 2 weeks then the same thing started. Does anyone have a clue?

I'm having a hard time with button layout on 9611. When I put the phone in half screen, the buttons display correctly on both colums of page 1 but repeat themselves on page 2 instead on displaying the buttons that were programmed there. I'm on 5.2.1 and my phones are emulating 9630

Is it possibe to unpark a call on scn using the breakout code. I'm on 8.1, I've programmed a breakout button on a phone, when I press that button, i select the remote IPO and then enter my unpark shortcode and I get "unoptainable". It works for most other features such as paging ect.

Hi, I have an IPO 500v2 rel 8.0.44 . Some phones are ringing randomly from time to time without reason, there's no calls and the only way to stop the ringing is to disconnect the phone. THe phones are a mix of Nortel set M series and T series connected on TCM cards. As anyone ever got this issue?

On a Rel 8.0 is there a way that you can setup a phone that has 3 call appearences so that the second call will go straight to voicemail. By the way the phones are T7316

How do you change the smpt settings in CCR?

Hi I've setted up a failover for my ip phones (9608) and it works too good. As soon as there is a small network glitch, it fails over in in few seconds. I would like for them to wait for at least a minute without connection to the main unit before they register to the fallback

is there a way to set the port speed on a IPO 500V2, set LAN 1 to half duplex or 100 full

I have a customer on IPO 406 v2 rel 5.0(26). On occasion (this happens a couple of time a day), they get a "your call cannot be completed as dialed " message by the telco. I happens on differents trunks. If I look at the call log of the user I see that the number was correctly dialed but if I go...

I got a request from a customer .He wants to dial a DID and call a certain station. He also wants the call to ring at that station until it's answered. He doesn't want it to be picked up by voicemail , he wants the call to ring even if the person is busy on a personal or group call (the person...

Hi I'm on 7.0.23, with vmpro installed on a Windows server and when a caller leaves a message on an user's box, the first few seconds are not recorded. Anyone knows a solution?

I got a IPO Partner edition 8.0.42, French Canadian Locale. The problem is when I put the voicemail in Intuity mode , the user's greeting plays normally but then it plays the name and the generic system greeting then goes to the beep to leave a message. This doesn't happen when I put the...