Search results for query: *

Hi guys, I had a strange experience today. I wonder if anyone has heard of this before...... MICS 6.1 with a 4.1 NAM, set relocation on. Took station A to sta B, unpluged B pluged in A. Totaly dead would not look at station A at all. Pluged B back in no problem, works fine, took A back to...

Has anyone heard, is there a new s/w release out yet??

Anyone Know where I can download NRU 10.0 Wayne

Have a customer with an 8x24 DR5.1 s/w and a Startalk B?. Everthing works great but using CCR and a transfer to an info mbx, after the message is read the system says exiting the system. is there any way it can return to the AA or is that just on the newer systems? Wayne in Washington State

Does anyone know where I can get a list of all event and alarm codes? I have a list of Norstar/Companion Alarm & event code manual, but there seams to be many holes in it. Wayne

Does anyone know where i can download CBT for MICS 6.1 & CP 150. Thanks in advance..........Wayne in Washington State

Hi Guys, I have a new customer I just installed a MICS 6.1 CP150. Valcom 3 zone page. Right now I press F62/1/2/3/4 for zones or all page that works O.K. what I would like to do is put all page(phones) and all page(external speakers)under a button. Any ideas???

Is there a way to send a caller to a hunt Group when they are answered by CCR? My customer has a MICS 6.1XC with CP150. I want to be able to have incoming callers press a number (ccr # 1 2 Etc)and reach a group of people. maybe i'm not thinking right and there is another way? I know it must be...

I have a new customer, just installed MICS 6.1XC T1 with full expanded system and call pilot 150 mini. Customer has 3 asm's and wants to send digits to incoming fax machines. Not an unreasonable request. Problem is he does not have did's says he wants to use DNIS. I can't find anything on the...

Does anyone know the pinout for a crossover cable, for call pilot 150?

I have a customer I just changed from 8x24 modular to mics 6.1 He has several m7310's with blf's attached. Now the blf's just flash and won't load. Any Ideas???

Hi Guys, I have a customer with a DR5.1 8x24 & startalk C (2.0L). After the AA answers and you enter a station # (221 etc) the vm says invalid extension or won't recognize the dtmf tones at all(this does not happen all the time). I rebooted the vm & the system (no help) I also had the customer...

Does anyone know where i can find a complete list of the Norstar software SP Translation Code. Wayne

Does anyone know what release SP-30BUG00 is.

I have a customer with an 8x24 DR5.1 and startalk C. The AA is set to answer all lines. It seems to work well most of the time but now and then the vm will send the dialed digets (221, 222, 223, etc) to the wrong station or it will not recognize the digets at all. Could it be a bad port? It is a...

Have a customer with 8x24 DR5.1 Startalk 2.0L. When I go into Maint. port dn status and look at the vm ports B1 says not available B2 says stk1. Any ideas why B1 would say that, the vm seems to work ok.

I have a customer with a MICS 6.0 and Flash 4 channel. When I look in maintenance it shows the first port as vmail the second says unequiped. Is this normal? It dosen't sound right, it looks to me like the system is not seeing the second port. Any thoughts?? Wayne

I am installing a 12 port MICS w/6.1xc The book says expansion port 13 & 14 are reserved for companion. O.K. here goes a dumb question. I need 2 T-1's 9 station modules an ASM and a Call Pilot, that adds up to 11 ports. I just need confirmation that I can't use those last two ports. What a...

I have a customer that wants to save voicemail messages to a wav file on his computer? I have installed a couple of cp's but never used the eathernet connection. My vendor tells me that port is not active on cp 100. Can a customer with MICS 6.1 and CP100 2.0 plug in and use the unified messaging...

Hi Guys & Gals, I'm an old Norstar Tech, been puting them in since DR1. Now I have a customer that wants unified messaging. My question, how different is the BCM from Norstar and am I going to have a hard time adapting. Any input will be appreciated. Wayne