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Does anyone have multiple Autodial keys working over SIP trunks? I have a medical center with a network of six CS1000's all running 6.0. All can call each other by dialing the 5 digit extension. The dictation equipment is located at the main location. On 1120E and 1140E IP phones We have 2...

I have a Mini carrier remote that shows many channels connected, but a STAT in LD 32 of the PBX shows few if any of the related TN's busy. As a result I'm getting "no timeslot avaliable alarms" in the mini carrier remote. Any suggestions?

Are you supposed switch CPU's during midnight routines in the new CPP & CPPM processors? They don't switch as graceful as the old Motorola's but our customers know the old ones switched every night and in their words we're "taking a step backwards" Any Nortel documentation to support this one...

We have sold a Symposium Web Center Portal and hope to make it work with Symposium Express. I called tech. support on one issue of this and finally got to a person who seemed knowledgeable on the subject. He (in so many words asked me) if I was sure SWCP worked with Symposium Express. This...

We are getting ready to install a SWCP. My understanding of this is that we need TAPI and TAPI will be running on its own server. I believe I have to program associated sets in the PBX on units 16 through 31 of a digital line card to get this to work. Documentation talks about programming these...

This is my first symposium and it happens to be Co-Res. We are not yet in service. We can't get Real time displays to work properly. The display comes up with the correct info except some of the boxes show UNKNOWN. Two of the UNKNOWNS are the agents first and last name. There are a couple of...