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Hello everyone,I have a hospital customer of mine that has a SV9100 with a PRI that recently is getting phantom calls and strange voice mail transfers on the operators phone display (picture below). The problem also happens when she puts the phone in Night mode to ring the nurses station. Thanks...

I'M having an occasional issue with remote phones over a WAN VPN saying SIP Server Not Found. Sometimes doing a hard reset on the phone makes it reconnect sometimes it doesn't. It only does this every couple weeks or so. Thanks for the help.

Hello everyone,we recently adopted a customer that has a IPK II. What version software on the CPU II will support a PRI on the DTI Card? Thanks for the info.

I have and old Pro 1 system that I connected an ADA (2) underneath the Phone.The phone is told to ring in programming but the ADA does not ring the analog set connected to it.It does let me draw dial tone,but will won't ring.Thanks for the help.

What command command is it to take a multi line set out of an internal and all call page group?.....I've tried command 56 with no luck.

When I try to record a main greeting in the UM.I assign the phone where I want to record from.It calls the phone,and when I answer there are no prompts or nothing indicating to record.It's just dead air.Thanks for the help.

When I installed the Polycomm Soundstation on an analog port in the phone system.Whenever I go onhook with the polycom,it won't disconnect the call.Is there a analog timer,etc that needs to changed?...Thanks for the help.

Hello...I need the related commands to setup outbound Caller I.D. to be sent to the carrier for DID extensions...Thanks for the help.

Its been awhile since I programmed a 192..where do you go to restrict 0 and 1 plus dialing?Thanks for the help

I just deleted the trunks from my T-1 card to use just a 16 port COTB analog C.O. card I just installed.I set my trunks up on the LENS,routes and trunks on the COTB card.I went to ACSA to Directly terminate my trunks to a pilot of a hunt group,but when I dial the trunk it never terminates to my...

Hello fellow NEC tech's.This is to give you a heads up when you switch T-1 carriers or your carrier changes there equipment.I have had an issue with my carrier since they have changed there switch from a Nortel DMS to a new Metaswitch.The problem with the Metaswitch is that it only sends digits...

I have a 2400 with a T-1 that needs to be changed to wink start coming in.It was originally set to immediate start incoming.When I changed my settings in ARTD to allow wink start on incoming,I see the carrier seize the trunk but its like i'm not seeing the digits flash on my register card..any...

I have a 2400 with a 24DTR card that was originally set to immediate start on incoming calls and wink start on outgoing.The carrier recently changed there switch out and said I had to make both incoming and outgoing signaling to wink start.So I went into ARTD and changed my 2 routes ISGS to a 7...

Hello all...I have a 2400 ICS with a 24DTR card for a T-1.The local carrier is wanting me to change my incoming signaling from loop start to wink start.I know you go into ARTD and change ICSG to wink.But where do I go to change my incoming register's to wink?...Thanks for your help..

I have a strange issue......I've got an IPK with a VMS voice mail..with analog c.o. lines...recently the customer changed carriers..they brung in a T-1 and broke it out analog with a channel bank...Ocassionally when the customer is talking on an outside line all of a sudden they get a re-order...

Which dip switches are flipped to default the VMS when you re-boot it?...I know its 2 of the 4 on the 4 position switch up top of the card...thanks for the help.....

I have trying to get name and number to appear in the display....I have COIB cards with a MIFM in slot 2...but when i go to 1-8-08 i can only get name or number but not both...the CPU version is 1.02..i have all the programs i.e.... caller i.d. to station and to c.o set......Thanks for your help...

I have an IPK with version 1.02 software and a COIB card.Is there a newer version software that lets you see name and number? Thans for the help...

This switch was recently upgraded to 4.1 software to accomidate a caller i.d. card....but what is strange is it wont draw dial tone from the customer site..but if i bring it home it will draw dial tone....ive had the local carrier come out and check the lines but they are working correctly..ive...

During the day I have several extensions that have line appearance and ringing...Extension 300 is DTD to voice mail...after so many rings it doesnt go into the auto attendant greeting....is there a solution for all the phones appearing and ringing after a certian time to overflow to the...