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  • Users: fhirani
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  1. fhirani

    SCCS 5.0 HDX and Oracle

    Is anybody using HDX and an Oracle Database? we want to connect via HDX to a 9i database, but wanted to make sure that it is ok to install the oracle ODBC driver AND the Oracle client on the SCCS Server Any help is appreciated thanks!
  2. fhirani

    4.2 to 5.0 Upgrade questions

    We are upgrading SCCS 4.2 to 5.0 and Web Client 4.0 to 4.5 We would like to run the new systems in parallel to the old ones for testing and peace of mind reasons. is this possible? has anybody done this before? we are a little reluctant to upgrade the production boxes without testing the...
  3. fhirani

    Priority Routing

    SCCS 4.2 In the master script, can I route a call to a CDN with a priority? Or to a primary application Script with a priority? I want calls that come in from a particular CDN to have a higher priority in the queue than other calls, without having the calls go to a different skillset. i.e...

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