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Does anyone have complete instructions on how to change the IP on these devices? Also, if you have the instructions for PBX and Call Pilot that would be great! Please note we have Symposium. Thanks.

Does anyone out there know how to move one loop to another on a 61C. For example my loop 12-0-0 needs to move to 12-0-5. Thank you.

When a user leaves a message in another users mailbox and use the call sender feature it does not include the 9. It only send the code and the 4-digit number. How can I get it to attach the 9.

Can anyone tell me how to calculate trunk capacity. For example: I have 735 users and 369 trunks (116 PRI, 72 T-1, 111 COT, 70 LD Tie). How do I tell is this is over trunked or they are okay or need more. Thanks

Can anyone tell me how it works. I programmed it before at another location but can't do it in another. I have a phone with a Primary DN as 5300 and another ext. 5337 on key 11. The only mailbox I have is 5300 but also 5337 as an extension DN in that mailbox. I want my light to come on when...

Is anyone out there familiar with Intel Dialogic System card that interfaces with Nortel? What are your configuration on the analog ports in the pbx? Currently my ports go in a lockout state after 3 connected calls. Has anyone ever used the features IRGA and IAMA? If so in what instance? Thanks.

Hello All, I have 9 phones that hunt to each other, programmed as 500 sets, but after two connections the TN for the next hunt DN goes in lockout state. But if you call the other lines individually you get ring no answer. What's the fix? What is the best way to have multiple connections to a...

what do those errors mean: Friday, July 21, 2006 2:43:16 PM 55701 Alarm Set Critical AppBuilder BRM [1,] Unexpected value received. AppID = SYM_MIH 2nd ran$MIH_RAN. ABMenu$GetKey:C 2 Friday, July 21, 2006 2:41:20 PM 55701 Alarm Set Critical AppBuilder BRM [25,] Unexpected value received. AppID...

Whenever I dial our access DN 7000 directly it routes me to a mailbox saying you have no new message or you have one new message. When I press the message button on the phone it routes to 7000 and miss call pilot voice messaging says ...call pilot from nortel networks, mailbox? What do yoou...

Hey All! Can someone help me with Remote Notification on CP. The site recently migrated from MerMail. What are the right parameters. The device used are numeric pagers. It worked on mermail but never worked on CP. Thanks, bakjano

Has anyone experience problems with subscribers on Cisco Unity. Users are complaining that messages are cutting in and out. Sometimes callers are cutoff before they are finished leaving a message. Severe distortion, breaks up in the system prompts etc.

Why can't I add/edit Agents or Supervisors? I can get to the point of reassigning skillset, and or supervisors. Whenever I access the page there are no users, no options in the drop downs? Help

I have a skillset that is not sowing up as an option for historical reporting? Any idea why? I can create new skillsets and they will show up but this one was setup in original confirguration used to be available for reporting ever since we installed a one of the peps (su10/11)the skillset...

I have a skillset that is not sowing up as an option for historical reporting? Any idea why? I can create new skillsets and they will show up but this one was setup in original confirguration used to be available for reporting ever since we installed a one of the peps (su10/11)the skillset...

Every so often at least tiwce a week I have to reboot the web client so that my remote users can access the browser. Do you know why it's does not dispaly the page while RTD works just fine. They usually get a red 'x' or it says the page cannot be displayed. It shows thatit's done but the horr...