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I've got a weird situation going on. An employee for my company can create Word documents that he can read and edit fine. However, if he sends that document to anybody who has Word 2003, Word throws a generic error message stating that the document cannot be opened. I also can't open the...

Hey guys, I have a hardware-based RAID 5 array that we need to extend. I added a new disk and used the RAID 5 manager software to "extend" the array. That all went well. Now the problem is that in Windows, I see my disk, and I see a large block of unallocated space next to it that I wish to...

Hey guys, wondering if somebody here might be able to offer me a suggestion. Our company recently upgraded to Exchange 2003 in hopes of using the new RPC over HTTP protocol with our WinXP/Outlook 2003 remote employees. I upgraded our Exchange 2000 box to Exchange 2003 (with Windows 2003) and...

Hey guys, I recently upgraded both the domain and the Exchange box to their respective 2003 versions. The domain still has a Windows 2000 domain controller in it as well. My problem is when I add a new user, it takes an extremely long time for that user to show up in the Global Address List...

Hey all, I've got a server with a ton of user data on it that I would like to back up on a weekly basis. There is a DLTIV tape drive attached to the server via SCSI. The tape drive is recognized by Windows. Due to the size of the backups, they will not fit on one tape. After some research...

Now maybe I already have the answer to my question here, but I thought I'd ask the experts on the forums to see what they think. We've got several terminated employees with disabled user accounts on our system. I want to archive their mailboxes and then delete the user accounts out of the...

In this example: 192.168.1.1/24 Is that the subnet or something? What's it called?

Hey guys, This is a really stupid question, but considering I'm about to spend like 7 grand I figured I should make sure first. If I buy one of the new Dell PowerVault 220s systems, what sort of SCSI adapter card do I need to purchase to make sure it works? Here's how it's gonna be setup...

I'm not sure what happened. Now when I check the mailbox rights in Active Directory, it has the Everyone group listed and they have full rights to all mailboxes. I also can't remove the permission because it says it's being inherited from a parent, but I don't know who the parent object is...

Hey guys, here's the situation. I have an Excel document with a 140 email addresses and names in it, and my boss wants me to create a distribution list for all the people in the list. Is there an easy way to go about doing this, or do I have to create individual contacts for all of them and...

Well, this is an old story. A couple of years ago when I came to work for the company that I currently work for, the Exchange server was having lots and lots of problems. Top among them, -1018 errors that were causing all backups of the email to fail. Through a lot of trail and error (and an...

Alright, here's the situation: The company I work for is getting ready to move into a new bulding, and I went over there and looked at it today. The building has lots of offices and cubicles, and they all have two or three CAT5e cable jacks in there. The wires are all running to a server room...

Hello everyone, I'm posting here because I'm just up at a wall at this point. I've been managing an Exchange 2000 Server SP3 running on Windows 2000 Server SP4 for the last year and a half. For the most part, it's been running fine that entire time. On Friday I had a strange problem. One...

Hello, I've forgotten the Callpilot password for our Nortel system. I remember a long time ago something similar happened, and I found a way to reset it from one of the phones in the office. I had to hit the feature button and then some numbers. Then I had to enter something that was the...

Hello everyone, One of the users in my office needs to connect to a PPTP VPN outside of our office. He is trying to access this VPN from behind our checkpoint firewall. Initially there was no connection between the sites, but then I created a rule allowing outbound and inbound PPTP...

Hello, I recently bought a new server and installed Microsoft Exchange on it. We already have one Exchange server in our organization. When I use the system manager, I can see the second Exchange server, but the private mailbox store is dismounted. Whenever I try to mount it, I get an error...

Hello, Over the weekend we had a fairly catastrophic Exchange server crash. The information store became corrupt and was unrepairable with eseutil. We restored from a recent backup, and all is fine now. However, this is the third time the server has crashed in about 3 months. The frequency...

Hello, I have a Checkpoint Firewall-1 set up, and I'm wondering how the users can change their VPN passwords in SecuRemote R56. I don't see any option for them to change them. Is this something that I have to do manually? Also, do you happen to know if remote Win2k users can change their...

I need to get rid of all the emails in there. can anyone help?

But we are receiving fine. The SMTP queue is PACKED with messages. Any ideas?