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  • Users: MPH123
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  1. MPH123

    Changing AUX ID on system

    Hello to all... Do you know if yo can change the AUX ID of the system without having to go thru the upgrade procedure? May be thru the PDT using the address pointers? Regards Martin
  2. MPH123

    CallPilot / ACD phone / MCR /MWI

    All, We have a user with ACD on key 0 and MCR on keys 1 and 2. How/can I get MWI to work against his MCR DN? All advise appreciated. Jimbo
  3. MPH123

    DECT Telephone Book - transfer to another DECT handset

    All, Is it possible to transfer the Telephone Book on one DECT handset to another DECT handset? I have trawled the NTPs, but the only info I found is how to transfer the Redial or Callers list to the Telephone Book on the same handset. Any info is appreciated. Jimbo
  4. MPH123

    Incoming call barring based on i/c call CLI

    All, Can I bar incoming calls based on the incoming CLI? A user wants calls from one specific tel nbr to be barred. I don't think it can be done, but would appreciate your guidance.. Thanks in advance Jimbo
  5. MPH123

    2 DECTs on same DN want SCR

    All, Our customer has 2 DECT handsets with the same DN. But they want SCR feature, i.e. when 1 handset is in use any subsequent calls should get busy tone. Can this be done with DECTs? Your advise is appreciated. Regards Jimbo
  6. MPH123

    Symposium Express call distribution question

    All, I have limited knowledge of Symposium, so pls bear with me... Calls are routing OK (via Time of Day/Menus etc) except that instead of calls routing to the skillset assigned to the CDN, it appears that calls are being presented randomly to any agent within the ACD group. We had...
  7. MPH123

    Call Pilot Virtual Memory

    All, I am not familiar with Call Pilot, so would appreciate yr assistance. We recently had an issue with the Virtual Memory on Call Pilot which we have now resolved, but we want to ensure that this is always sufficient. Is there a way to measure utilisation and keep a check of available...
  8. MPH123

    How do I create Auth Codes?

    All, We have a customer who wants a couple of DNs to only be able to access PSTN by using auth codes. All other times calls are to be restricted to internal & emergency nbrs only. I have never set up auth codes before so would appreciate an idiots guide on how to do it. Many Thanks Jimbo
  9. MPH123

    2 MARP DNs, but only want 1 to call forward - HOW?

    All, Hopefully a simple query this time... I have an I2004 with two MARP DNs on it, but I only want the DN on key 0 to callforward. The other DN is on key 3 and is an 'ex directory' DN for exclusive use. How would I callforward key 0, but not the DN on key 3? As ever, any advise is much...
  10. MPH123

    System time - how can I ensure it is always correct?

    All, We have a number of sites, where the PBX time 'drifts'. Is there a way ensuring the system time is always correct, so we don't have to log in to correct the sys time? Thanks in advance Jimbo
  11. MPH123

    Automatich System Time correction - possible?

    All, We have a number of sites where the system time 'drifts' which means every now and again we have to correct it. Is there a means of getting the system time to lock onto the carrier network and get the system time from that? Pls advise. Tks. Jimbo
  12. MPH123

    OTM

    Hi all out there..!! I am trying to create a Template in OTM for a specific site where they use a lot of M3904 sets and when I get to where you put in the class of services, i try and and put all the CLS which I require but it only lets you put in a certain amount. I want to put in all of the...
  13. MPH123

    How do I list DNs and TNs on BCM?

    Troops, I am not familiar with BCM. How do I list DNs and TNs on BCM? I have expanded/collapsed various items on the BCM, but there doesn't seem to be an entry which will simply list the DNs and their TNs. Thanks in advance for your help Rgds Jimbo
  14. MPH123

    Daylight Saving - will retroactive date work for next year?

    All, I have been following the posts about DST with interest. We have missed the FWTM date for this year on a couple of sites, but if I input this years FWTM (although too late) will the system still work out the correct FWTM for next year? Thanks in advance Jimbo
  15. MPH123

    How do I display a the name of a forwarded DN?

    All, We have a customer who wants the name 'EMERGENCY' displayed when their internal emergency nbr is called. I have set up a test phantom DN 1111 with name 'EMERGENCY' which forwards to MCR DN 2222 on digital desk phones. When DN 1111 is called, the display of the deskphone shows '1111...
  16. MPH123

    Meridian Opt 61C - Call Forward External Issue

    Help Help Help......... To forward calls to PSTN from an Opt 61 extension for calls originating from DPNSS (on-net) trunks. Set-up: Opt 61 is connected to the CS2K using DPNSS trunks for on-net and off-net calls. Q931 trunks are also connected directly to Opt 61 for DDI and incoming PSTN...
  17. MPH123

    Stopping All Incomming External Calls

    Hi... Apart from moving a DN to a non DDI range number, is there a way of stopping all External incomming calls to a DN ...? Thanks in advance Regards...Martin H

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