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Hey guys, i have a sort of special needs customer that is looking for a wireless handset solution for their executives. Here's the issue, they don't like the smaller form factors that have come out recently because some of them are older folks, and the smaller keys are hard on them. They...

300 Seats on CCM6 W/ cs1k. Trying to find a report that indicates if we are ever maxing out all 300 licenses in CCM6. Wanting to add additional agents but need to verify if we are ever getting close to the maximum concurrent calls. Thanks for any assistance

I am having a problem getting all of my station's to be updated in the CND databse. I have seen several other posts about this, but no one has really answered the question. When I run the CND sync, only the sets/names in Station Admin that have been "Assigned to Employee" in the directory...

Does anyone know if the CP PM Signaling Servers (5.50.12)are supposed to be getting time from the PBXs? All of my ISP1100 servers are staying in sync, but the CPPMs have to be manually updated at least once a week. Is there a fix for this? NTP is not an option for this site. Thanks in advance.

I have a site that is configured correctly to register to the NRS at another location, however, until today we did not have the WAN link in place between the sites. It seems that the registration process has timed out at the remote site due to the fact it could not see the Primary or Alternate...

Hey guys, long story short, I need to change the IP address that is being used on my MG1000E. I know how to change it in the CS1000 side, but how do I tell the MG1000 what it's new address is. Right now, they are not talking. The only way I have found to enter in the address is during initial...

When you have to reset a Directory Password for a set, how do you tell what phase set it is. The reason I ask, we have to put out procedures for the users, and if you reset the password (LD 32 CPWD), the phase to sets reset to default (12345678), but the phase 3 sets apparently just clear.

Hey everyone. I am new to trying to register 3rd party devices to the Nortel CS1000 via SIP endpoints, and I am not having much luck. I have created the L0 and L1 domains, and have successfully gotten other CS1000s to register as gateway endpoints. I have built a user endpoint "test_ep" in...

Hello all. I'm new to firewalls, and need some hints as to what I need set up for basic internet connectivity. We have installed a Contivity 1740 with the stateful firewall, and I have weaseled my way through it in order to get out to the internet, but certain sites are not coming up, or...

I am having issues printing sheduled reports through Web Client 4.5 SU03 on a Windows Server 2003. I have gone through the NTPs to set up the printer as a default printer, and can print from the Server, but it will not give me the option to print the scheduled report when I try and set the...

I have just installed an ITG card in a 61c at a customer site, and the voice traffic is not passing through the DSPs. You can make a call between the two i2004s that I have configured, and everything is fine. When you make a call to a digital set on the switch, or to a call outside the...

Hey guys. I too am having isues with Historical Reporting. When trying to run any report, it is just opening a new window which states "There is an error accessing the data source!" Any suggestions?