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We have a Nortel Meridian Option 11C that has been working well for over 20 years. Recently our M2250 stopped working and I discovered wires had broken off inside the DB25 connector going to the console. We ordered a refurbished console, in case the old one had died. But now neither the old...

We have an Meridian Option 11C, with software release 25.40. A few days ago we upgraded from a 24-channel T1 line to a 23-line PRI line with D-channel, using an NTRB21 board. The install was successful: all the old DIDs were ported over successfully and calls go out and in fine. Unfortunately...

We have a Meridian Option 11C system with Software release v.25.40, which has worked fine since it was installed in 2004. We have a TMDI 1.5 DTI/PRI card in Slot 3, for a 24-channel T1 line. We are going to replace the T1 line with a PRI line soon and I thought I would start the programming...

I have never used my level 2 password but I need to now to establish an authorization code. What I have written down does not work as it contains 11 digits. I've tried parts of the 11 but no luck. Is there a way to discover the level 2 password or to establish a new one.

We have an Option 11c switch with a separate cabinet for Meridian Mail. Something in the MM cabinet has started intermittent beeping in the last few days. There are no signs of problems with the operation of the mail system itself, just this obnoxious beeping which is driving us crazy. Any...

Our switchboard operator uses a 2250 console to process calls. We have a need to identify calls coming to the console from a specific internal line. I've set it up so the internal calls come to the console on an LDN, which is assigned to an ICI key. Unfortunately the operator can only see that...

We have an Option 11c system, and use an M2616 set as our switchboard. The operators had trouble recently both transfering or conferencing international cell phone calls to an extension in the system, in this case an analog portable phone. The phone is configured in CLS as UNR and NCOS=0, and...

We have a Meridian Option 11c, software release 25.40. For the two years we've had the system, there have been intermittent problems with framing errors on our Verizon Flexpath 24-channel DTI circuit. Neither Verizon nor our vendor have been able to solve this, either by replacing equipment or...

We have had intermittent problems on our Opt 11C with LOSFA errors and channels on the T being disabled. This afternoon I did an enhanced trace in LD 80 on channel 23 and happened to catch it just before it was disabled. I am having trouble figuring out what the information is telling me...