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  • Users: omac112211
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  1. omac112211

    Assign an MM mailbox to new user.

    Assign an MM mailbox to new user. I have a mailbox currently assigned to user YY He moved to another office at another location and his ACTIVE DIRECTORY account was migrated to another domain The MM account was not disabled before he migrated, and I need to dis-associate the extension/mailbox...
  2. omac112211

    Octel 250 tape drive query?

    I have a 4GB SCSI Octel 250 tape drive that is FAULTY. Can I replace it with a 12GB SCSI 12GB Octel 250 tape drive. If so are there any special requirements?
  3. omac112211

    Modular Messaging 2.0 - Is it possible to have multiple prompts.

    Is it possible to have multiple prompts play depending on location MM (2.0) system resides in Paris (France). Another office in Nice (France) also uses the MM voicemail. It is currently playing prompts in French. However remote office in Hamburg (Germany) currently uses the voicemail but...
  4. omac112211

    [b]MM Text to speech query.[/b]

    I have an MM server generating several event id 1740's daily "A text-to-speech instance encountered a serious error. The TTS instance has been automatically restarted." Any ideas?
  5. omac112211

    Turn off promptimg in MM 2.0

    Is there a way to turn off the system announcement that follows a personal greeting. I get the following after my greeting : "When you are finished recording hangup or press hash for more options" All I want is the system 'Beep' to play after greeting. Thanks
  6. omac112211

    MM3.0 with Exchange backend.

    MM3.0 with Exchange backend. When accessing the Modular Messaging AD tab for recently created users the following message is displayed "Unable to access Modular Messaging Information - The mailbox is not yet available. If you have just created the mailbox wait for at least 5 minutes before...
  7. omac112211

    MM VMSC issue!

    Having an issue with Modular Messaging. I log-in using MMACCT account, and now notice when I open the voicemail system configuration there is nothing there! I'm also unable to select the Modular Messaging tab on users when I go into Active Directory. The voicemail is operating as normal...
  8. omac112211

    MM client error message

    Hi, hope someone can help. One of our users sometimes gets the following message when they try to listen to a voicemail: Unable to play. Fax tone detected so operation was terminated. (0x80041420) Any ideas what this is and how to fix? Cheers
  9. omac112211

    Octel 250 (Aria) to Nortel Meridan (DMID)

    Octel 250 connecting to a Nortel Meridan integrated using a DMID. Every now and again users are unable to connect to voicemail and hear engage/busy. Ports on the voicemail aren't in use and a waiting idley while on the Meridian several channels are showing up as either busy or locked. Port...
  10. omac112211

    Message Waiting problem

    PBX = Siemens ISDX. Voicemail = Octel 250. Over the past few months users are reporting Message Waiting indication (high tone) ON but NO new messages. Online CDR trace on Octel shows voicemail has not set Message Waiting. NON-voicemail users are also affected by Message Waiting issue. Led to...
  11. omac112211

    Siemens ISDX to Octel 250

    PBX = Siemens ISDX. Voicemail = Octel 250. Over the past few months users are reporting Message Waiting indication (high tone) ON but NO new messages. Online CDR trace on Octel shows voicemail has not set Message Waiting. NON-voicemail users are also affected by Message Waiting issue. Led to...

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