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We are using goodlink on a few handhelds to day and are also evaluating the blackberry with enterprise server and exchange 2003. Our test setup is both outlook 2003 & 2007 running in cached mode using only wireless synchronisation (no desktop manager). BES server is configured on windows 2003...

I am new to BCM, we have a 200 can someone help, I am trying to stop people from being able to forward internal ext to external numbers. Any External forward should only be permitted by Supervisor.

I have a need to search many PST files for many key words, rather than having to attach every PST file and doing multiple advance searches does nayone know of any good search tools. Once I identify the mails I need to copy them to another PST or save as a.msg file. Tanks in advance.

We have a 200 4.0.2.03a setup is BCM in the UK and signalling serve in the US. The issue we are experiencing is we can dial the 4 digit internal ext of 4 out of 5 sites and to make matter worse the site we cannot dial can dial us ok using the 4 digit ext. Speaking to the phone tech in the US...

We have a 200 4.0.2.03a setup is BCM in the UK and signalling serve in the US. The issue we are experiencing is we can dial the 4 digit internal ext of 4 out of 5 sites and to make matter worse the site we cannot dial can dial us ok using the 4 digit ext. Speaking to the phone tech in the US...

We are about to look at Web filtering software for use on ISA 2004 & 2006. Do you have any comments or recommendations you would like to share. Thanks in advnace

Need to create a custom report, anyone got any idea how to go about this? Thanks in advance

We have lots of laptops users that were deployed via ghost, the user has not admin rights and now they are having issues instaling print drivers for drivers not listed in the windows default build. We have setup a GPO to allow them to install drivers but some printer software requires you to...

I ahve a 1500 which has just had a hard drive crash, looks like not one has been backing this box up, anyone know how to get the basic OS back on a new drive. Any help would be appreciated.

OMA is enabled per default for all user accounts. Anyone know how to change the default to be disabled so we can only enable on an individual user basis once approved.

We are trying to setup VOIP to 5 other sites, we have it all working apart for one site, which when we dial from the BCM the monitor is showing the 4 digits of the ext being transmitted. The option 61 then shows the incoming ext as 6 digits where the original ext now has a prefix. Strange...

we are about to renew our maintenance contract that covers the 3 Option 11's and an option 61 (with OTM). The current contract we have covers 24x7 monitoring, managment and support. I would appreciate any input on experience other thave out there on contracts of this kind as well as typical...

I am new to this and our site has VOIP inplace on an option 11, can anyone tell me how to adjust the number of concurrent VOIP calls before failing over to PSTN. I am using the OTM web tool element manager. Thanks

Anyone know how to run this on server boot without having to log in and launch the application.

I have setup location books and my records are all being costed correctly however in the database the Location field is never poulated. Anyone got any ideas ?

Does anyone know if it is possible to set the system to issue the same IP to a user if they reconnect within x Min. e.g. if the user has to reboot his system during support I want them to get the same IP from the local DHCP pool.

I have just purchased the 2004 (NTDU92) and the problem I have is I can configure the unit to the point of Node & TN but from thre it fails with server unreachable. My voice tech tells me that it is communicating with the signaling server but it is trying to identify itself as a 2008. Anyone...

Does anyone know how to create new custome OTM reports?

We are about to migrate to server 2003 & AD, we are using Arcserve 11 (BrightStor). Are there any users out there doing this today with the same products. What I am trying to establish is do I need to have the open file agent to backup the AD. Have you ever had to perform a restore and run...

We are using OTM 2.1 and I was looking for a way to script or schedule to backup of the applcition using the OTM backup utility. This utility produces a zip file that can then be backed up via NT backup. anyone got any idea on this one ?