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We have setup of a IP406 where we can use the Phone Manger IP on the local Network and its works fine ...able to make and receive calls .......we have Phone Manager (unlimited)and Phone Manger IP Audio enabled in the Licenses ....we have built the ip routes for the user to work from "home" We...

We have renumbered a few extensions after an install ... The names have remained the same in both manager and voicemail pro ....the calls get the proper greeting but through the Voicemail Pro Server I can see them get dropped to the "old" extension number that not longer exsists. 0:41:43 -...

We just inherited an NEC ELECTRA ELITE 48/192 and have the voicemail on board card with 4 ports ....the phone calls are answered by voicemail Auto Attd first and then transfer to the users when dialing the ext # .... The issue is that when a person is on the phone they never get the second...

we are installing BCMS2 and are getting an error or actully it just stuck "trying to locate naming service" added server as bcmsserver in lower case as it is the name of the PC Machine we are using the usb superpro dongle ....loaded the drivers now seeing usb superpro .....loaded bcms...

we have a 412 setup and using quite well actually with about 100 digital sets and some analogs we are using tapi with act and it works well Manager > Address of Lan 1 is: 192.168.186.22 (address) 255.255.255.0 (broadcast) Address of Lan 2 is: 192.168.186.23 255.255.255.0...

We have insalled a DSS 4450 ....the customer is going from a Legend world to an Ip office ..... is there any way to have the function like the "Legend" with page 1 - 2 -3 so that more then 50 users can be seen or do we have to add another DSS4450 We have already programmed the 50 "USERS"...

We have a couple of Small office editions hanging off a 406 Site (SITE A) we have no issue with calling between sites and seeing name displayed .....what we have is an issue with calls not going to correct mailboxes if you all from Site A to B or Site A to C Site A 406 running 2.0(18) line grp...

Any good information out there as to what versions will work with what ??? Matrix charts ??? *going to install Partner Messaging R7 with ACS R5 ACS R3 will Not support Partner Messaging but does support Partner Mail VS ....what versions support what Phoneuser:)

We have a Magix system 2.0 v9 that was working to an exsisting CAS system ........System > Options set correct Format >Basic Smdr Call Length > (0-255) set for 5 Call report >In/out Auth Code > Home extension Number Talk Time > enabled trying to get raw data out just to laptop using...

We just upgraded 6) G700 LSP sites that were running 2.0.1 ...as well as the core site S8300 (after doing all LSP sites) we are now running 2.1.1 this was done to resolve a fax issue ..... now all the sites are having an issue with the Ip Phones saying....receiving ....prior to install of...

We have an issue where we are trying remove some x-ported extensions that have bridged-app buttons on another x6001 is a 6408D+ with a phone associated and working x6004 to x6009 are x-ported extensions with brdg-app of 6001 ...we get an error when trying to remove the brdg-app of 6001 on...

We have installed a 406 with (3) 30 port digitals 1 16 port Analog Trunk Module 1 16 port Analog Station Module We have 5 Agents with forced logins we have 2 hunt groups grp 2222 Cust Service (with 5 members * most idle) grp 7999 Paging (with 65 members and NOT any of the ACD personal) We...

we installed a 412 with a duplex pri card for 2 pri circuits trunk 5 & 6 we are trying to send the called number enter a system shortcode shortcode ? telephone .s16175551300 line grp 0 also entered the following at x1305 user > shortcode shortcode ? telephone .s16175551305 line grp...

We just upgraded a system to r7.v 9 installed a 408mlx in slot 01 they have only 8 mlx sets and some 20 bis /atl sets ...also added 2nd carrier with DS1 and Merlin Mail issue with MLX locking up not able to dial out go off-hook .....depress any key * , 0 , # 1-9 depressing any buttons have no...

anyway in the Ip office to have delay coverage *if you choose the coverage option in user tab its immediate ring at other phones ...they would like it to ring 4 times at the "original" station and then 4 rings to 5 or so covering extensions and the Voicemail. this is the same for about 15...

We have an issue with a new Voicemail Pro : its seeems to run fine for about 2 hours and then stops processing calls be it by dialing *17 or calling an extension and going to voicemail .....stop and start services in control panel seems to run fine for a while license is showing as valid (4...

We have a voicemail pro and use the "condition editor" incoming routing points to "main" "main" is the name of a "group" voicemail so that during the day (True)(m-f 8:00 am to 17:30 )it routes to a Hunt group "ring " type and rings all phones until answered (digital phones at 406 site)...

We have a setup with an S8700 and 5 G700 at the far ends through point to point data T1's ....all is working fine My question is on the ALARM outcalling : at the S8700 we can do the TEST INADS command but what is the command from the G700 end as we have modems at all G700 for diagnostic...

We have a setup where with a small edition and Voicemail Pro people are leaving messages and getting cutoff and asking if they want to change recordings. Is there a limit on time in mailboxes (max msg length) how can we extend it per user or system ...voicemail Pro running on XP professional ...

We have an issue on 2 extensions that every now and then when a OUTSIDE caller dials from the Auto Attendant (2??) in this case they dial 226 or 235 .....they get the setup prompt rather then the person's greeting. I have been to the site a couple of times but could not reproduce ....does not...