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announcing an acd call's queue using a whisper page
We are looking into cross training our reps to be able to handle calls from multiple queue. The call center team here is visually impaired and unable to see what is in the display when calls come in from different queues to determine how the call should be answered. I was thinking that there...- epateamleader
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- Forum: Nortel: CS1000 (Meridian) systems
