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  • Users: Orlando21
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  1. Orlando21

    Voltage coming from IP 400 8 port Analogue

    I have an 8 port analogue module. I have been told by the customer that they used to do testing across two of the eight port that I had setup in a lab for them. They said that they used to get 48 volts coming across that line. I did some test on every port and I only get 34-36 volts at the...
  2. Orlando21

    Put different IP, in Ip route for remote manager

    IP 403, I was programming some IP routes and in error selected the remote manager route of 192.168.1.99. I changed it to 192.168.0.0. This new ip was to be an update for routing to one of our other sites. Saved config. Tried to relaunch manager and it gives me an error of...
  3. Orlando21

    5410 displays Please Stand bye?????

    IP 403, We were pulling some cables out of office furniture and setting up as temps. Phone was working fine before, now the display reads please stand bye on display. One of the guys cut the pair of wires instead of removing them from the jack first. Customer said that the system...
  4. Orlando21

    Config BCM PRI 4 Bell ?

    Can someone verify if the following settings are used for a BCM 400 4.0 PRI. I have not set one up for the carrier recently. B8ZS, ESF, DMS 100 or is it NI1/2, Ascending order to me. Thanks
  5. Orlando21

    export call flows

    I am trying to export modules from VM Pro and the only thing I can export is the entire data base in what I do not want. Any ideas on what I should be trying? Thanks.
  6. Orlando21

    Polycom Soundstation2 How 2 Conference calls

    Hi all, Have a Polycom Soundstation 2 hanging off of an eight Port analogue mod. IP 406 vs 3.2. Making outside calls are fine. I can dial out hit Flash then 9 (to access a line) and then dial out a second time, first caller is placed on hold. Once I make contact with 2nd caller I hit...
  7. Orlando21

    SCN Dialing plan for other side's lines

    Two 406's at 3.1.65 VM Pro. Site A PRI and 1 Analogue card. Site B 2 X 4 port Analogue cards. Can anyone tell me what the short code or line build would be for access to both site's line/PRI useage? Site A dials 9 for access to the PRI right now and 8 for the analogue lines. Site B is not...
  8. Orlando21

    Trouble with Loud Bell Ringer off of POTS Port 201????

    I have a 406vs2 3.1.65 have a loud bell working off of a Pots Port from the 406 (Ext201). Scenario is I have Hunt Group 400 Ext 221 and 201 are in the Hunt Group. It is set to Group, ext 201 is a loud Bell that is suppoded to alter the reception when HG 400 is ringing when she is out of her...
  9. Orlando21

    Call forwarding coming on when turned off????

    406v2 3.1.65 customer had forwarded his ext to cell phone, via a button programmed on a 5410 everything is great. Comes in shuts it off, shows up the next day phone rings sees that it is the office dialing him answers sure enough it is still forwarded from his ext. Checks his phone and the...
  10. Orlando21

    Incoming name display on 5410's

    I have a 406v2 with a PRI on it. Right now it just displays the customer phone # when receiving a call. Does not matter if it is a direct call on a DID or if it comes through on an ext. transfer. Is this an option that can be toggled through, like on and off type of deal. I know...
  11. Orlando21

    No rings on dial 0 reception VM

    Hey guys, Don't know if it is a simple setting I am missing or what. Scenario is when a call comes in and goes to let's say 210 (user) the caller gets voicemail after the allocated answer time. When they are in the voicemail and hit 0 for the voicemail reception, the call goes directly...
  12. Orlando21

    Trouble with Digital 30 Dropping

    I have a 406VS PCS 09, 2 X 30 port digital exp. 1 X 8 POTS. New install I have had the system up and running for over a week. Cut the PRI over few days ago, and then activated all sets today. Had 1 set in the wrong port plugged in a tone generator (Entire unit is earth grounded and on a line...
  13. Orlando21

    Making a PARK button for users 101,102 etc...

    Hey guys I have a customer that I am swinging over from the Nortel world. Couple of things though. They are used to hitting a call park button and then going to any phone hit intercom and the park code like 101, 102 etc. I know there is a way to build a short code so that the person...
  14. Orlando21

    Manager not connecting to 406

    I am running XP PRO Service pack 2, I have a 406v2 3.1.65. Scenario is on the occasion I can connect with Manager, do some merges and all is well. When I have to do an immediate reboot, I have to wait power down & up the 406, on occasion I can get a config. Sometimes I have to wait a few...
  15. Orlando21

    Trouble with AT-X Commands not accepting

    I have a new 406v2, feel I need to wipe out system complete. Manager does not always see the IP Office and for a day solid I cannot even ping the IP Office. I have a straight through serial cable, connected to my comm port. Running windows XP Pro, using Hyper Terminal, settings 38400...
  16. Orlando21

    PSSST AVAYA! O where O where can my 2.1.24 be?

    You we all know the rest of the tune. Called Avaya, they said it was out. I couldn't find. They couldn't find. Can you find it, cause I sure would like to see it. If the greater FORCES of the the Avaya world are listening, where the heck is the link? I know when it is coming out, tomorrow...
  17. Orlando21

    How to disable VM Ports 4 Testing

    Having trouble with VM PRO version 2.1.(10). Problem stared since 2.1.(5) and 403 2.1.15. Caller calls in hears Thank you for calling........ for Sales press 1, Support press 2..etc.... This is all created as a (VM)Shortcode startpoint then has a goto which points to a module. Reaching this...
  18. Orlando21

    VPN Dropng Conectn 2-5 Mins

    Got a SG 200 Avaya router with client S/W for remote side P.C. running Phone Manager etc... No volume with softphone once connected. -1- 403 2.1.15, Got plenty of bandwidth for both sites, checked volume control on P.C. no problems all turned up, checked config in Phone Manager it's fine too...
  19. Orlando21

    Can't See 403 through VPN

    I have a 403 2.1.15 and is operational no problems. Trying to set up a softphone on laptop. I have previously done this before with the same laptop and config setup at different site. I am using an Avaya SG200 at my main site for the router and client software on laptop. The tunnel comes up...
  20. Orlando21

    SCREECHING Noise when conferencing calls 2.1.15

    I have a 403, 2.1.15 using assorted sets mainly 4424's. Whenever customer goes to conference two external and one internal caller they get this extremely loud screeching noise that everyone hears. I tried it myself from several types of phones within the office and heard it myself. We called...

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