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Unique feature
I had a good question asked of me, or requested, and i need some more info. Is there any software/hardware in the Avaya world that, when activated, can dial a group of people off-site-like in the case of some emergency or disaster. This would identical to a school system that dials all the...- pyrochris
- Thread
- Replies: 8
- Forum: Avaya: CM/Aura (Definity)
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IP Agent issue
We have IP Agent V5, which runs on a Citrix Server. Lately, a few telecommuters are having delays that may be independent of their network access performance. They are reporting that when they go to make a call, they will pick up their phone at home, after they have dialed the number through IP...- pyrochris
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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Call Park timeout destination
Simple question: when the call Park timer expires, does the call route to the switchboard, or back to the extension that parked the call? My guess is the extension that parked the call. Next, what if the phone that parked the call was an agent? does the parked call direct back to the login ID...- pyrochris
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
