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  • Users: ynot13
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  1. ynot13

    Time frozen on MICS cabinet

    I was recently called to a customer with a 8x24 cabinet that I suspect took a power hit as it was not functioning. I replaced the 8x24 with a MICS s/w 7.1, 2-port fiber cartridge and 2 station mods. On their 8x24 they had 22 T7316e sets and 23 T7100 sets which were moved over to the new system...
  2. ynot13

    CallPilot 100 can't use F986

    One of my customers has a CP100 and when they are on an active call and try to use Feature 986, they get a 'not allowed' prompt on the display of their set. I have tried from other sets and made sure they have enough intercom keys assigned to the phone but still am scratching my head. Has anyone...
  3. ynot13

    BCM450 and FEM

    I am pre-programming a new BCM450 R5 with two 32+ DSM's, one FEM and one DTM, when programming the FEM and then plugging in a Norstar station module we have discovered that the port numbering seems to be all over the place. For instance the W/BL pair on the amphenol comes up with the extension...
  4. ynot13

    Re image HD on redundant system

    I am planning on re-imaging a BCM400 that is equipped with a redundant HD. I have re-imaged BCM's with single HD but never have done one with a second HD. If I re-image the primary drive does this also write to the mirrored drive? If not what are the steps to get the new image on both drives?
  5. ynot13

    Unified Messaging version.

    I have a customer upgrading their BCM400 3.X box to a BCM450 R5 and they are using Unified Messaging. Will I need to update each users version of UM before this feature will work as the version of UM in the 3.X system and BCM450 will be different?
  6. ynot13

    BCM monitor on BCM450

    Has anyone experienced an issue of not being able to view call information when using BCM monitor on a BCM450 with PRI? I have three BCM450 systems that I can't view the call info on PRI calls however on one of the systems there is both digital and analog trunks and I only view call info on the...
  7. ynot13

    CICS power issue

    I have had three seperate CICS with 4.1 software that have had power issues. These systems will not power up and the power LED cycles on and off. All three of these systems needed to be replaced (KSU, Flash card and Trunk Cartridge). The only common thing that I have found is that they were all...

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