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  • Users: JohnTVL
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  1. JohnTVL

    Any one used Samsung OfficeServ 500? Experiences?

    Hi, Looking at getting a new PABX system for our office and the OfficeServ500 is one of the products we are looking at. Does anyone have some general advice regarding this product? Things to take into consideration and watch out for. Will be serving approx 150 users. Call conferencing and...
  2. JohnTVL

    Question about permissions and change of domain

    Hi, I have a file server running 2000 Server which is also a DC. I will be demoting the machine then changing its domain membership from domain A to domain B. Will it keep all the file/folder permissions that it had whilst being a member of domain A? Regards, John
  3. JohnTVL

    Same email being delivered to a recipient every 20 minutes

    Hi, We have Exchange 2003 SP1 on Windows 2003 and every now and then a message will be sent from an external party to one of our users and it will get delivered many times. The message gets to out SMTP gateway which filters the messages then relays them on to the Exchange server. The SMTP...
  4. JohnTVL

    Call Tracking Help

    Hi All, Just wondering if someone can give me some information on how to track the life of a specific call through the PABX. What features need to be enabled/turned on. eg 1)The call comes into first skill/queue 2)The call is transferred to the next skill/loop 3)An agent picks up the call...
  5. JohnTVL

    Anyone Installed SP1 yet ??? Any issues

    All, Running E2k3 on W2k3 server and was just wondering if anyone has installed SP1 for E2k3 yet. Have any issues been encountered? Regards, John
  6. JohnTVL

    Incorrent ACW Time

    Hi, We have a Definity G3r8 using EAS. For a huntgroup we have set Timed ACW to 30 seconds but for some reason it is defaulting to 4 minutes! It was working a few weeks ago (before I went on holidays) but now does not. Can you point me in the direction to where the system default is for...

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