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  • Users: gajh
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  1. gajh

    IP Softphone

    Hi Guys, anyone out there that uses an IP softphone with ip office 403 DT on a applemac (Mac OS X). There is software that works with sip but I believe avaya is h323. Thanks GAJH
  2. gajh

    Park calls with TAG

    We have just upgraded phone manager to 2.1.7 from 1.4.8, we notice know that with all external incoming calls if we go to park a call with a tag it minimises phone manager and the tag description as well which means we have to open phone manager again to enter the tag. If we turn off hide on no...
  3. gajh

    Cisco ip phones

    Does anyone know if cisco ip handests work with the ip office 403 gajh
  4. gajh

    Filters based on selection

    Hi I have a form with 5 check boxes on I would like to be able to select any number of the check boxes and then have it apply as a filter to a query to show all the records that meet any of the check boxes that are ticked. Hope you can help
  5. gajh

    VOIP Quality

    Hi Guys we have an IP Office 403 and using the IP 4606 phones the problem we have is that the quality of the calls is poor the call fades and comes back again and sometimnes drops. Any suggestions would be appreciated Thanks GAJH
  6. gajh

    Inbound connection to Remote Desktop

    Hi I need help on how to configure a Netcreen 5GT to allow incoming traffic TCP 3389 to be passed to an internal ip address of a server. Thanks GAJH
  7. gajh

    Phones Dead

    Hi Guys we have the ip office 403 and we are experiancing that the phones go dead during calls or while making calls.(2010, 2050) When it goes dead you get noise on the phone and nothing else. To get the phones working again it needs to be unplugged for about 20 seconds and then plugged back...
  8. gajh

    Nested Overflow groups

    IP Office 403 Hi, hope someone cout there can help. I have a main hunt group for our incoming main number which has one extention in, if not answered with in 15 seconds it goes to an overflow ring group called primary. This works fine however we would like it that if no one answers the call in...
  9. gajh

    Secondary Dial Tone

    Hope someone can help me. We dial a 9 for an outside line but we no longer get a secondary dial tone. Can you please advise on where or how to set this up. Thanks
  10. gajh

    Duplicate E-mails

    Hi hope you guys can help. We have GFI mail security as our mail gateway and this forwards e-mails to our Exchange 2000 server. I have noticed that if I restart the exchange server user's may recieve e-mails that they had already read. These are inbound e-mails and are sent to the person not...
  11. gajh

    Call routing

    Hi hope you can help, we have mutliple sites which we can call between by just dialing the persons extention for eg if we ring 325 we have a short code 3N dials out on line group 30. However we still have some users that dial the main office telephone number (we use 9 to access an outside)...
  12. gajh

    Groups across Multiple Offices

    We have multiple offices and each has it's own ip office 403 we are able to call each office across our wan links. The problem I have is that I would like to create a group that has an extention number from each office so that if someone rings the group, a phone at each office will ring...
  13. gajh

    BLIND Transfer

    Hi Guys, Is there any way to prevent the blind transfer of calls, what happens with us is that our recptionist uses the BLF to ring extentions so if she goes to ring an extention to talk to the person and a call comes in at the same time the call goes through to that extention which is not what...
  14. gajh

    IP Office 403 VPN

    Hope you guys can help. I am wanting to setup a vpn between to sites using ADSL that will carry data and phone calls. I have an ip office 403 at each site and believe I need to make sure I have quality of service configured for the voice calls. Any suggestions on routers and config would be...

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