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Phone manager pro will log calls in the missed/outgoing/recieved fields for about 3 weeks then the customer will loose the data the missed/outging/recieved from that day back 3 weeks. Then it will start logging data again. I’ve create a new profile/uninstalled and reinstalled Phone Mgr Pro...

Whole Company has Phone manager PRO. One employee seems to loose his call log of missed/out going/incoming log every few days. We uninstalled the Phone manager pro and reinstalled it but still have the same issue. Anyone have any suggestions at to what the solution is or what the problem may...

I have a Magix with 2 operator positions working with a PRI, The problem is that when the main operator phone transfer a call and another call comes in and is attempted to be answered by the 2nd operator position it picks up the transferred call, I'm using a pickup button on the 2nd to answer...

Hello, having trouble getting a DSS 4550 come up, it is attached to a 4424LD, it is set up in the first operator position,Extension range is 2000's Is there any programming needed to make the system see it,I did the *00 and all the lights come on phone and DSS, the only lights that stay lit is...

hello all, I have a 7.0 in a 5 slot carrier, 308 ec in first slot, partner messaging in 2nd slot. On some stations in the processor and some in the 308 module when you push a line button, you will not hear dial tone over the speaker, but if you dial a number it will dial out properly. If you...

Techs I've worked on Partner systems since they were born and have never seen this. When I call extension 11. the display reads: call coverage>9.,,,, Got any ideas?

Is it possible via a T-1 to tie 2 partner 7.0 systems together? Would centralized Voice mail be an option?

Question is this! Will a Merlin Messaging 4.0 work on a Merlin legend 6.0 with a CKE4 processor. One book says one thing the other says something else. Thank you in advance

Looking to see if any one has ran in to problems w/ Partner System, installing 2, 012e cards, in first 2 slots and unable to get the mail to work in slot 4 or 5, however I can put the VS mail in the first slot and it comes up and works fine,,,Is it possible a bad power supply on the 012 card...

I have a ACS 7.0 system w/ 1st slot- 308 card,2nd & 4th slot- 012 cards and a partner mess. in the 5th slot,,,,,Can this mail be programmed due to the excessive number of station ports? If so which ports would I assign in #505?

Is there any special programming to add a 2nd dss4450 to a console?

Technicians of the Telephony world, I have a CICS system that I have taken over. Occasionally when a call is put on hold for a extended period the call is transferred to a greeting/(box?) or some place and plays a recorded message about the party being busy,blah, blah and then disconnects. I...

I have a partner ACS 7.0 w/ partner messaging 7.0 w/ the unified messaging program. What I'm experiencing is low volume on the wav file that is exported from my VM to email. I have this problem with 3 locations. Has any one experienced this or am I the lucky one. thank you rcaptech

has anyone had problems inserting 012e card into new 5 slot Avaya carrier, I have 2 cabinets and have tried different cards but I can not get it installed. I tried the newest old cabinet(white) and it worked fine. Can you help??