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Hi All, Does anyone know how to read the NT event log? Any help would be greatly appreciated! Thanks Michael HP Certified Technician

Hi All, Not sure if this is the right forum for this question (at least it's half right!). I need to read the NT event log from Delphi, but have found dozens of source snippets that show how to write to it, but none to read from it. Does anyone have some information on how to do this...

Has anyone seen this fault on another 860? The paper stops right behind the front access door and just after it's passed the pre-heater entry sensor. Funny thing is, *some* pages go through (eg. it fails 95% of the time, but for some reason every now and then one or two pages will get through)...

Here's a tricky one... I have a customer that has a Phaser 850 which comes up with an error 07,005.47. This only happens intermittently (we had it in the shop and ran diagnostic tests on it fine and it printed out 140 pages or so with no problems). 2 weeks later we get a call from the same...

I've currently got a 850 in the workshop which is making a "ripping" sound as the paper comes out of the top output tray. I believe the ripping sound is actually the paper sticking to the transfer drum (eg. the wax is sticking to the drum and the paper sticks as well). This also causes the...

I've got a problem with a Phaser 850 which was print quality issues. When printing demo pages black text is all "jittery" as in the letters aren't formed well, looking as if someone shook the page as the printer was forming the words. As well as some black "dots" on the...