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  1. Plantman2000

    Smile 2.3.4 and Windows 7

    Hi all, Has anyone been able to get Smile 2.3.x to run on a machine running Windows 7? It installs fine and runs fine, right up to when it needs to dectect the Dongle on the Parallel port. Everything is connected fine, dongle is connected and the parallel port is installing and working but no...
  2. Plantman2000

    Adding more Virtual TN's to UCM / Element Manager

    Please could you let me know how to add more Virtual TN's to enable us to add more phones. We have a CS1K on RLS 7.5. We use UCM - Element Manager to administer our IP Phones etc. On RLS 5.5 we could add Virtual TN's by going in to the 'Hardware' Section of Telephony Manager 3. I've tried...
  3. Plantman2000

    Restore Disabled Exchange account after 'Disable' > 'New'

    Hi, During my experimentation for something else I disabled my own Exchange account by choosing 'Disable' after a right click in Exchange System Manager. When I wanted to resurrect my account, I assumed (doh) that I could right click and choose 'New Mailbox' then find myself under 'Existing...
  4. Plantman2000

    No display on IP 1140e

    Does anyone know a fix for an 1140 which no longer comes up with anything on the display. On boot it just lights up. You can use the keypad to reboot etc and it does appear to prompt for Node and TN with the flashing Red VM light. All that happens on the screen however is it lights up blue...
  5. Plantman2000

    CS1000 Release 7

    Hi all, Please can someone point me in the direction of some decent information on the CS1000 release 7 and in particular what happens to Telephony Manager. I gather this is phased out in this release, the telephones being configured in Element Manager? Thanks loads.
  6. Plantman2000

    Exchange UM - Enable Custom Prompt Recording Using the Telephone User

    Hi, has anyone managed to get this to work? I am tryint to enable the custom prompt recording for an Auto Attendant but am getting an error. http://technet.microsoft.com/en-us/library/bb691404.aspx Error: A parameter cannot be found that matches parameter 'name of attendant;. I thought this...
  7. Plantman2000

    OCS Attendant Console Issue

    Hi all, Having issue with this software. I have installed it but am unable to double click the Call Forwarding Options button....Single or double clicking does nothing. Result is each time a call comes in it is answered on the phone on Hands Free mode, not on the PC headset. As far as I can...
  8. Plantman2000

    Two Toasts on CS1k UM enabled user

    Hi, We have a cs1k 5.5 network with 3 SMGs and a 1 core site, with each site having their own primary rate trks. We have recently installed MS exchange on a 2007 server using sip trunking to the server All switches are running latest deplists etc and ms latest updates. we r running 30 mg les...
  9. Plantman2000

    Two Toasts on CS1k UM enabled user

    Hi, We have a cs1k 5.5 network with 3 SMGs and a 1 core site, with each site having their own primary rate trks. We have recently installed MS exchange on a 2007 server using sip trunking to the server All switches are running latest deplists etc and ms latest updates. we r running 30 mg les...
  10. Plantman2000

    MS Voice Access Issue on leaving VM

    hi all got a very weird problem with a recent vendor install. we have a cs1k 5.5 network with 3 SMGs and a 1 core site, with each site having their own primary rate trks. we have recently installed MS exchange on a 2007 server using sip trunking to the server, very occasionally we get the msg...
  11. Plantman2000

    microsoft exchange issues

    hi all got a very weird problem with a recent vendor install. we have a cs1k 5.5 network with 3 SMGs and a 1 core site, with each site having their own primary rate trks. we have recently installed MS exchange on a 2007 server using sip trunking to the server, very occasionally we get the msg...
  12. Plantman2000

    Telephony Manager 3 results list increase?

    Hi all, On Telephony Manager 3.1 is there a way to increase the results shown in the telephone list from the default 20 to say 1000? I expect its a web/apache setting but thought I'd ask the experts first :) Thanks!
  13. Plantman2000

    Telephony Manager 3.1 questions

    Hi all, Does any know whether it is possible to lock the rights down on a TM login so that a user can browse phone settings only? When going in to the groups admin page I am forced to add read/write access to both: Navigator -> Telephones -> Search and Sites -> All Sites I want them to...
  14. Plantman2000

    MediaTrix 1102 working with CS1k?

    Hi, Has anyone managed to get a MediaTrix 1102 to work on their CS1k? I have set one up which has been offered to us on a trial. So far I have managed to get the device configured with an ip, configured the gatekeeper and H.323 settings etc. This has been added to the NRS and the NRS does...
  15. Plantman2000

    Global update on TM3

    Hi, I have not found a way to change multiple sets by using the global update function yet. Does anyone know how this is done? Very easy in OTM 2.2. Thanks!
  16. Plantman2000

    Telephony Manager 3 problems

    Hi all! We have recently upgraded from OTM 2.2 to Telephony Manager 3. We did not do an upgrade but a fresh install on a brand new machine. After a lot of faffing around we have most things working bar now when we transmit a change to the switch it moans about the CND names. "Could not be...
  17. Plantman2000

    Deleting within Callpilot Desktop Messaging

    Hi, We have Call Pilot 2.01 and we use Call pilot Desktop Messaging(CDM) for Outlook 2003. One of our staff has a problem with deleting messages from within CDM. When he deletes the message(s) it goes from the current folder. When exiting and going back in to CDM the deleted message(s) are...
  18. Plantman2000

    Part Number for Fibre connector on Option 11c?

    Hi, could anyone kindly let me know the part number for a fibre connector between main cab and extension cab on an Option 11c? Many thanks, Chris
  19. Plantman2000

    Adding another ISDN Vid conf line

    Hi all, Please could someone shed some light on this for me? We currently have 4 idsn lines on our op61 and I'd like to add another 1 or 2. I presume the procedure is to go into LD 27 and add a new BRI thus:- TN 28 0 15 5 DES ISDN CUST 0 CTYP SILC OPT BRIL MISP 18 MODE NTAS B1CT VCE...
  20. Plantman2000

    Who can upgrade our CallPilot Server?

    Hi, Looking for a few companies that you can recommend to upgrade our CallPilot 2.02 server to the latest...4.whatever... Kingston are our telecom supplier but we have had a few issues with them in the past and would like to test someone else :D Thanks, Chris

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