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  • Users: lounytoon
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  1. lounytoon

    telephony consoildation benchmarking

    Hi there, would anyone have any good suggestions on where to find benchmarks, white papers, or studies on telephony platform consolidation on a regional level? I'm looking for concrete numbers on FTEs, suggested process and management changes, etc. Thanks!
  2. lounytoon

    JITC certification

    If a PBX is MLPP capable, but does not have the feature enabled, is it considered JITC certified? The JITC descriptions below seem a bit cryptic. Thanks! SMEO (Small end office): SMEO technology is based on a commercial Private Automatic Branch Exchange (PABX) with Multi-Level Precedence and...
  3. lounytoon

    MLPP history

    Could anyone enlighten me as to what software release MLPP started showing up as a RTU? Thanks.
  4. lounytoon

    Seeking 5E maintenance schedules

    Would anyone be able to tell me where I could find maintenance schedules related to the Lucent 5E or any CO level switch? Thanks!
  5. lounytoon

    Avg maintenance costs per port per month?

    Would anyone be able to provide an estimate of the total maintenance costs per port per month? I'm looking specifically for a CO Class 5 switch in a government environment, but any industry standard information would be greatly appreciated. Thanks!
  6. lounytoon

    ? about RPSD lock and key

    Is it an encrypted session or just an encrypted handshake? Thanks.
  7. lounytoon

    looking for replacement IVR system

    I'm currently running a Definity G3si R11 and Octel 200 with a VMX Works IVR. I need a replacement IVR system for Works but am not sure where to start. Since the Octel hardware is set to sunset in 5 years, I would prefer to not upgrade to Octel Designer. Would love to hear your suggestions...
  8. lounytoon

    Need an IVR replacement for VMX Works

    I am looking for suggestions and assistance on evaluating a replacement for our IVR system. We are currently running VMX Works on our Serenade Octel 200. I know that the official replacement is Octel Designer. However, since Serenade is reaching its end of life (2008), I'd like a more long...
  9. lounytoon

    replacement for IVR

    I am looking for suggestions and assistance on evaluating a replacement for our IVR system. We are currently running VMX Works on our Serenade Octel 200. I know that the official replacement is Octel Designer. However, since Serenade is reaching its end of life (2008), I'd like a more long...

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