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  • Users: ishelpdesk
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  1. ishelpdesk

    How can I subtract on day in a trigger?

    I would like to subtract on day in a trigger. How do I do this? I have tried using -1 but it does not like this. Regards Grant
  2. ishelpdesk

    TKY-1000 error when trying to login

    Help!!! I have just installed oracle 8.1.7 and I can't login to the OMS. I have checked that the service is running and have tried logging in using the sysman/oem_temp but I still get the same error. I can get into the database using the stand alone but not into the Management Server. Any...
  3. ishelpdesk

    RemMail

    Hi, We are having trouble with RemMail IN. The emails are getting in to the inbox but not through to remedy. We ahave stopped and started the services, checked the passwords have not been changed and even rebooted the box. ( Nt SQL 4.5.1 )
  4. ishelpdesk

    Prefix trouble

    We want to have our Helpdesk cases split into 2 types, Service Requests and Incidents. We want Service Requests to have a Request ID starting LONSRV and Incidents starting LONINC. How can I, with workflow, affect the Request ID value. It needs to be kept in mind that this is for...
  5. ishelpdesk

    ARERR552

    I am getting ARERR552 Failure during SQL operation to db. Could not use T87 because of previous binding errors (SQL server 4413). This occurs when trying to populate fields such as assigned to on a new ticket. Any ideas?

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