Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: rdoranjr
  • Content: Threads
  • Order by date
  1. rdoranjr

    Aux Reason Codes

    thread690-1118450 I would like to be able to deny an agent from using a code if I have nothing assigned to that code in CMS. Is there a way to do that on the CM side? Example: We currently have 7 Aux Codes, but are scaling it back to 2 (lunch and Restroom/Break). I would like to block the...
  2. rdoranjr

    CMS Admin Commands

    Hello all Does anyone have an idea as to where I can go to find a listing of CMS Administrator Commands. I need to know things such as 'how to bounce people off of thier logins when they stay on too long; how to change supervisor passwords; how to see what supervisors are logged on....etc...
  3. rdoranjr

    Music On Hold

    Is it possible to have more than one Music on Hold source. I currently use a boom box and play CDs which I change on a routine basis (we don't want people to become bored with the same music). I have 5 different businesses on the switch, but would like to have a different music source one of...
  4. rdoranjr

    Backing up Announcement Boards

    Can someone please provide me with the correct command to backup an announcement board? I have a 750-B, 750-C, and a Val-Announcement board. I do know that the Val board backs itself up, and there is also additional pc software that can be used for it,,,my main concern is the B and C boards...

Part and Inventory Search

Back
Top