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  • Users: poconokirk
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  1. poconokirk

    Meridian hunt group setup

    I have a Option 11 Rel 25.15 and the customer wants a hunt group using 7 analog stations. I believe linear will fit the bill. Unfortunately I don't have the "how to knowledge" to do it. I can do basic station programming and maintenance. Would someone direct me to the proper documentation to...
  2. poconokirk

    Norstar 4.1 software outbound dial

    Norstar 4.1 rel 02. Newly established 10 digit dialing plan set up locally. Cannot program norstar to dial 10 digits without preceeding "1" for local. Cannot find any reference to local digit dial length. Seems to be set uo fpor local as 7 digit only.
  3. poconokirk

    BCM upgrade 3.6 to 4.0 fails disk space drive E insufficient

    I am upgrading a BCM 400 3.6 to 4.0 and recieved health check failure say ing "insufficient disk space on drive E:\. How do I correct this problem
  4. poconokirk

    Bombed out on &.7.0 xc upgrade

    My customer has 6.0 software. I wanted to upgrade to 7.0 XC. I have done many upgrades in the past and usually just swapped the software cartridge and was done. With the upgrade from 6.0 to 7.0 XC the MICS would not come back up . The sets contioued to flash. I returned the system to it's...
  5. poconokirk

    Answer DN to wrong voicemail

    My customer has a Norstar MICS 6.0 XC. They are extensive users of answer DN. In many cases the answer DN phone also recieves the voice mail message of the caller noy the called phone voice mail. It doesn't happen on all phones. IWith previous software all calls were always answered by the...
  6. poconokirk

    option 11 sdi/dch

    I have a three cabinet Optiopn 11. One cabinet is stand alone voice mail. I need to establish modem access to the voice mail. I will be using SDI/DCH card input. Input #1 of the SDI/dch IS already connected to the voice mail cabinet. SDI/DCH ports #0,2,3 are unused. I assume I will be using one...
  7. poconokirk

    Convertec Console.net problem on Norstar 6.1

    We are using a brand new application of console.net for the first time. It seems to lock up at least once a day. Fix is resetting the program and sometimes powering down the computer to bring it back. The manufacturer has been very cooperative with help but seems to be scratching their head...

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