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Hi, I'm having the following setup: 7 MxeIII's in a cluster, all version 6.0 SP3. In the system options, the number of hops is 10. 4 of them are expanded ones, with trunks (sip, tdm e1 and qsig) connected, so they have except the e2t also one or more dual e1/t1 interfaces. Let's call these...

Hi all, Short version: customer has 7 MxeIII expanded systems version 6.0SP3, about 20 E1 connections spread over all these Mxe's, 800 sip trunks (2 times 400 to a vMBG), 1400 pixel based (5320 and 5330) devices (200 full ip that we still need to add, 1200 device only for hotdesking) and...

Hi, I've a ccm version 5.8 running. When we generate a report from an earlier date than the actual day itself, all fields display 0. I already looked into the sql database, knowing that for older versions a database bigger then 4 Gb raised some problems... I looked on the Datadirectory and...

Hi, We use a 8961 with expansion module as a 'Receptionist' phone. If you receive a call, can you transfer this call immediately to an internal user configured on the blf/speed dial buttons? While on the line, we press the transfer button, receive dial tone, press the speed dial, but we don't...

Hi Guys, Short description of the setup: CUCM 8.6 with a 881 gateway. The FXO port on that gateway should be my local breakout... On the CUCM, a sip phone (Stentofon Intercom) is configured and making an external call, using his local route group which contains the analog line. I used the...

Hi guys, We recently update a few of our customers towards MCD 5.0. And we noticed a lot of 'endpoint' errors. When we contact Mitel, I always get the feeling they suggest we're the ones making the errors... So I just wonder if you guys faced some problems to after the upgrade. Here's what...

Hi, Have the following setup: 1)Rad ports from the embedded voicemail into a huntgroup (type voice) 2)Call fwd 1ste alternative of the 5550 console towards that huntgroup Calls directly towards the operator have the desired behaviour: after the call forwards no answer timer of the COS of the...

Hi, We've a 3300 Cx (version 4.1) using sip-trunks for incoming/outgoing traffic. In some call scenario's, we have one way audio: on an outgoing call, the called party hears the calling party, but the calling party hears nothing. After hours of investigation, we found out that the initial RTP...

Hello, Here's the scenario: A calls to B. B answers the call and they are in speech. C calls to A or B and pushes his 'conference' button. C is in the call from A to B. How can we switch this of? Regards.

The setup: a isdn line with 30 trunks. Problem: the speech volume of incoming calls is much to low. Where can I adjust the gain on the lines? In the trunk-group there's no option...

How can I make a call back on a low end Ip phone (4602)? I filled in a feature access code for the auto callback. When I call a number and I try to invoke a call back using the code I programmed, I only hear the DTMF tones through the ringback but there's no callback initiated... Can anyone...

When I'm using the call log function on the 4620 phone and I try to call one of the numbers of the "missed calls", automatically the system puts some digits in front of my missed number (91). ex: missed call = 002xxx xxxx called number = 91002xxx xxxx The call fails of course. Where is he...

Hello all, One of our business partners tried to install an Audix system for us. During the tests they had some problems. To be sure, we decided to install the system on our own lab-system. But we had little or no knowledge about the system. Yesterday I saw they used the SWINset (serial) to...

Hello, I'm quite new in programming the Avaya system. I'm close to my ACA certification, but I have little or no experience in programming the system. One of our customers has a 8700 in the States with remote G700's in LSP mode in Europe. They have over 20 phones in a call centre, all able...