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  • Users: sideriver
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  1. sideriver

    cannot access VM

    User is getting a VM box message stating the VM mailbox is full with only (1)message. I cannot view or modify the VM mailbox. I am not able to delete the VM box either. I receive an error - a system error occurred & the user was not modified, try again later. The problem is now worse & I am...
  2. sideriver

    Need to know how to determine how

    Need to know how to determine how the different NCOS are defined on my system. Please advise
  3. sideriver

    Restrict for calling card only

    I need to restrict an extension to be able to dial a 800 number such as using a calling card. I do not want the user to have long distance. Nortel SL-1 model 51, system software version 19 Please advise
  4. sideriver

    Busy signals with new Telco provider

    On Monday evening we cutover from one Telco provider to another on our Local service. We had (12)incoming analog trunks & (10)outgoing trunks. We now have a T-1 Supertrunk for incoming and outgoing calls. On Tuesday several employees were complaining because customers were complaining of...
  5. sideriver

    I need to program a line on a pho

    I need to program a line on a phone to - No Ring. Thank You
  6. sideriver

    My phones are disabling when unpl

    My phones are disabling when unplugged from the jack after a few minutes. I have to do a LD 32 & re-enable the TN for the phone. In the past they would only disable after midnight. Please advise
  7. sideriver

    My phones are disabling when unpl

    My phones are disabling when unplugged from the jack after a few minutes. I have to do a LD 32 & re-enable the TN for the phone. In the past they would only disable after midnight. Please advise
  8. sideriver

    Add ext. to a 18 button phone

    I have a Partner II system. I need to add an extension (Managers) to a 18 button phone (Secretary)in order for this person to answer the phone. I do not want the (Managers) phone to ring on the (Secretary) phone, I simply want it to blink notifying that the Managers)phone is ringing. Thank You
  9. sideriver

    How to Busy out a Trunk

    I have(10)incoming Trunk lines. There is a problem with Trunk 10. I need to Busy out this Trunk temporarily. I need the LD number & steps involved to Busy out this Trunk & then to put it back in service. Thank you Kirk Sideriver
  10. sideriver

    How to change a key using LD 11

    Using LD 11 - I need to change a key from 06 to 05. The current key is 06 - mwk 8282. I need to change this key from 06 to 05. I am unable to remove - mwk 8282 from key 06. Please advise. Sideriver

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