I've installed a S8300/G700 with IA770 software.
I keep getting silence when I call the audix hunt group.
When I trace the trunk I get Network Failure, I have to restart the messaging software to get it working. It fails after about 10-30 mins.
Seen alot about non-public patches at tier 3 are...
I have a multi skilled agent that takes 3 companys calls, Each company has there own MOH. when that agent takes a call for company A if he puts that call on hold will he get company A's MOH. We have 3 different MOH sources!
This is on CM2.
Hope this makes sense on what I'm trying to achieve.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.