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Hi, I currently frun CCM 3.2 and i would like to have a look at a copy of 4 or 5 to see if the sip stuff will work with what I need. Does anyone know where i can get a demo copy to test with. Thanks

Hi, Firstly, I am guessing the way the CMS works with an agent trace is that when u place an agent on trace, the cms firstly instructs the PABX to start sending trace data for that agent to the CMS and then the cms writes the agent to the aar_agents table so it has a refrence as to what is...

Hi, Unity version 3.1(6) I am trying to set up visual messaging interface so my ip phone users can review a list of their voicemail on their phone screens. However the problems i have are these. If i go with a web browser to //unity-server/web/vmi, it says it can not find default.stm, even...

Hi, I have two questions about unity. This is on verson 3.1(6) Firstly, is there any way so that when i dial in from an extension to check voicemail, make it so it does not ask for a password, it goes strait to the mailbox. However when remotly accessing the system it should as for a password...

Hi, I have a CCM running at a location. I have a need to have a remote phone connected to the server via a satelite link, which is high latency. I can make and receive calls sucessfully across the link, the only problem is that on the remote phone, I can hear the other person, but they can not...

Unfortunatley i do not have a cco login. Does anyone know of anywhere else i can dowload the upgrade from 3.0 to 3.1 or 3.2 and the demo version of unity. Thanks

Hi. Does anybody know how to change the DTMF relay message type on CCM. I am running version 3.0 and it is sending dtmf signaling messages, I need to change it so it sends dtmf alpanumeric messgages. Also, does anyone know where I can download the upgrade from 3.0 to 3.1 or 3.2 Thanks