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  • Users: deejflash
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  1. deejflash

    ACDMaster Software

    We switch hard drives and the new drive doesn't have this software. Does anyone know where I can download this or purchase it?
  2. deejflash

    Override the Local Group Policy?

    I am in the process of implementing a new security policy. In order to test the effects of the changes I created a test OU with test users and machines. I changed the password policy, however, the policy did not occur on the test machines. When I did a "gpresult" I notice that the Local Group...
  3. deejflash

    Registry Entry for User's Rights -- Group Policy Problem?

    Recently, we installed a new security template for our domain users. In addition, we deleted the default domain policy prevent to conflicts (Mistake!). We were able to re-apply the default domain policy, which doesn't seem to have anything configured in it. All other group policies have been...
  4. deejflash

    Registry Entry for User's Rights -- Group Policy Problem?

    Recently, we installed a new security template for our domain users. In addition, we deleted the default domain policy prevent to conflicts (Mistake!). We were able to re-apply the default domain policy, which doesn't seem to have anything configured in it. All other group policies have been...
  5. deejflash

    Restricting Outside Lines on a Single Set

    I'm relatively new to setting up restrictions. I created a new filter 03 and added the restriction of '1'. However, whenever I place this restriction on one set other sets receive the same restriction. What am I doing wrong? In addition, I want to have the restriction bypassed by certain...
  6. deejflash

    Silent Monitor Keeps on kicking supervisors out

    Recently, I've had an issue with Silent Monitor. I switched two agents over to supervisors due to position changes. I was able to log them in perfect, however, after a certain period of time the system would say that they were NOT logged in. Strangely, the agents remained logged in, but these...
  7. deejflash

    Cinphony ACD

    I was curious if anyone knows where to find a detail guide or FAQ site for this software. As silly as it sounds, I can't figure out how to exit the ACDMaster program once I enter it. Any suggestions?? thanks
  8. deejflash

    Re-Programming/Re-Routing DNs

    Recently I added a 16-port module, however, I need to find instructions or tips on how to re-program the DNs so that I continue on last available extension. (i.e. 526 is the first available extension, but the whole range of 400 has been skipped over). Is there a way I can redirect to DNs to...
  9. deejflash

    Re-Program DNs

    Recently I added a 16-port module, however, I need to find instructions or tips on how to re-program the DNs so that I continue on last available extension. (i.e. 526 is the first available extension, but the whole range of 400 has been skipped over). Is there a way I can redirect to DNs to...

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