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- Users: Rhea737
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Recurring Problem with HelpDesk Response
Scenario: A company has a helpdesk voice mailbox and four employeess as the helpdesk staff. Three employees start work at 7-730am and the other starts at 8am. Problem: A cry for help is left in the voice mailbox at 630am. The three employees with the early shift ignore the message. The...- Rhea737
- Thread
- Replies: 12
- Forum: Tech Industry Trends
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Where, oh where has my little review gone?
If I were a manager, I would do the employee reviews on time. My company is not going to give anyone much of a raise this year. If any of us get about 2%, it will be a miracle. So there really isn't any money matters holding up the feedback process. But where is the sense of just letting...- Rhea737
- Thread
- Replies: 31
- Forum: Tech Industry Trends
