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How is it running for everyone? Looks like FP1 is a no go for now from what I've been reading, but not a lot on SP2. thanks in advance... Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Is there a way to run monitor as a service so that it will continue to run even is the user that started the program is logged out? I'm having an issue with this at a site that I'm trying to troubleshoot SIP issues on. Senior Field Technician Hampton Roads Communication Technologies...

I hope someone can provide me with a bit of info on this tool. I'm trying to track down some QoS/Call dropping issues, and was using SSA QoS Alarms to help, until I discovered that those alarms aren't very reliable. I read about the Sysmon RTP Session view and checked it out. I don't understand...

Getting random VM Pro stop every couple of weeks on a virtual linux app server. Any quick suggestions on where to look for causes? 11.1.0.0. Build 234. Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Customer is using port 443 for VPN stuff. I need to set up Equinox (IX Workplace) for mobile and I see that it requires port 443. I have seen in documentation that this port can be changed. I just don't know exactly where to change this for this app. Thanks in advance. Senior Field Technician...

11.1 VM Pro service stops randomly on the app server. Any suggestions? Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

I have a preferred edition that I'm trying to get Vonage SIP connected to. They have no white papers on configuring for their service and their support wasn't any real help at all. Anyone have a system working with Vonage? Thanks in advance. Senior Field Technician Hampton Roads Communication...

A customer was wondering if the background/screen saver could be locked to prevent users from changing J100 Series phones. I was thinking maybe there was something in the 46xx file or whatever the JSeries phone uses that may be able to do this? Senior Field Technician Hampton Roads...

Merlin Magix with Merlin Messaging VM. I have a customer that routes calls via AA. If the caller selects 0, it rings to the recept phone 300. They wanted other phones to ring at the same time so I programmed Cover Primary 300 buttons on those phones. All phones have line appearances on the...

Can't seem to get this to work no matter what I try. System in PBX\Hybrid Mode Have tried lines in a pool, and not FRL, Restriction, and Disallow list setting are correct. VM ports set to rotary correctly. Tried programming the line on the VM port and not. 2 Port system, but not in production...

I am not able to connect with VMPro connect to VMPro on my UCM via VMPro Client. Screenshots to follow of error and settings. Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

I have a system with (2) 30 Phone expansion modules. When the entire system loses power. The Expansion modules come up with a flickering amber/orange light on the front LED. I have never seen this before. The modules never sync up with the control unit even when the control unit boots all the...

this is what I'm getting guys... I have tested SMTP connection OK with the telnet25 app from the customer site and recieved the test emails... head is hurting from banging it on the wall at this point. Hope you can help.... (pertinent information is starred out) 10:33:05 685257mS LVMail...

I have IPO 10.0.0.2 Running basic edition. The problem I am experiencing is that no matter which interface I use to program, (Manager, WEB Interface, Phone Set) the settings for *Privacy Enabled, and *Automatic VMS Cover keep reverting to default setting. Has anyone experienced this, and if so...

Inbound calls to AA randomly stop playing. It was dropping calls to a busy signal. I deleted all call flows and rebuilt them. Now when the greeting stops playing, there is just silence, and I can press and option and route to the next menu and play the greeting for that menu as normal. Debugs...

I have a single 9608 that I am having issues with connecting remotely. On this 9.0.7 system, I have successfully set up and tested 2 remote IP phones already. These are not currently registered to the system. I am trying now to get a third to register, but it keeps going to a screen which shows...

I have a customer with IP500 V2 7.0(23), using 9600 series phones with SIP trunks. There are users who are not able to dial out of personal contacts. They are putting a 9 in front of the number, but are getting a wave off when trying to use this to dial out. They can dial out as normal using 9...

I was wondering what the process would be to set up a Magix so that certain users could dial 8 to access a specific group channels on a T1, and others could continue to use 9 to access the other group of channels. I have a customer who needs o split their T1 into separate trunk groups in order...

I am trying to connect the analog station port to a Bogen C 10B paging amp. I have read a few posts about connecting via a WMT-1A, but have seen nothing that address audio quality. When test paging, I do get audio through to the speakers, but the volume is low, and the sound is distorted, and...

I have a customer with a legend 4.2 release. They are wanting a calling group set up with one member (for now). They want to use delay announcement, but also want to be able to forward the calling group calls at night to another location. Problem is, if a calling group member forwards their...