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We got into the Monitor Mode and listed the command line list. Looking to monitor the paging trunk port to see who is accessing it. Without spending a life time figuring out each command - can you help. Sam

The problem is that when dialing a number from an Analog telsets sometimes the call goes through and sometimes you get the message "that number can't be called" in a male voice or something like that from Verizon. I TESTED ALL OF THE ANALOG TELSETS AND THEY ALL PASTED THE DIALPAD TEST. NO...

I gave a 3 cabinet Legend and in the last cabinet, this is the card line up. 016TR 016TP 016MLX MLM007 016MLX If I change out one of the unused 016TP CARDS for 008MLX, will I Have to renum all of the remaining ports or will the Adjuncts in the 008MLX count up for the 16 Analog ports

MOH set to on but no music just beeps on hold A older Norstar NT5B01

How do you get to the .prompt from the @ prompt to change extension passwords on a Octel w/WYSE terminal. I can get info out with the @Prompt like @ L M <<MBX#>> but need to get to the next level? Any assistance would be greatly appreciated. Thanks in advance, Sam

I need to change a small office edition from a beep on hold to music on hold. I loaded the admin software on my laptop. Now what? Thanks in advance.

Is it possible to use a T1 connection from a service provider that does not have E&M signaling.

The last thread lost formatting on my computer screen. I do not have a external CSU between the smart jack and the 100DS1 card. I have many Legends/Magixs like that. The T1 is a PRI only, all voice no need for a external CSU. By the way AVAYA installed this switch years ago. Here is the...

I have a PRI, from a 5ESS switch that has worked for years till right before the end of DEC 07. Now the PRI drops call every now and then and the error codes: Invalid Sanity Responce #7804 on 05/00 (100DS1 is in slot 05) the book states 'applies only to modules that have extensions jacks' and...

I have an old Norstar 6X16 and cut down a jack on the 25th pr (V/S) in the 25 pair coming out of the key system. Set the background music to 'Y' and tested all. No music on hold; the system still beeps, when someone is placed on hold. Out of ideas - any help out there in Phoneland. Thanks in...

I have a Magix that just quits every 25 to 30 days, error log has no errors pointing to a card or T1 (fractured 12 channels) service. The Merlin Messaging auto-attendant answers all calls. The last time it locked up I was in the area and this is what I found: All 4 port led on Merlin Messaging...

I put in a ACS R7.0 Release J and it would not hold the correct time, updated it to a release K and it also would not hold the correct time. Replaced the processor with a new one (Release K, I think it was flashed to a K) and it also won't hold the correct time. Anyone else having this...

I have two extensions one EXT 260 (secty) and EXT 264 (boss). Boss want secty phone to ring first and then ring on his phone next after a few rings and then go to VM if no answer. Both sets are MLX 16D, Merlin Legend w/MAGIX processor and third carrier MAGIX, EXT 264 in Legend carrier, EXT 260...

I have a Magix w/R4.0 and a Messaging R4.0 and have been trying to get the remote call forwarding to work (Call comes in, select 9 (selector code) VM transfers to ext# and ext autodial out): Auto Attendant set up with selector code transfer to the extension (w/MB) I want to remote call forward...

I am downsizing a Pro-Logic to a Merlin Magix R4 and to test the Magix, I plugged in the PRI to the 100DCD and I can call in, but can't call out. When dialing a outbound call, I get a fast busy back from the CO. I ask the ILEC to monitor the PRI during the process and they do not see my...

I have an Electra Elite 48 with 3 lines and 8 stations. The 4th line is punched down but I guess not programmed on the system and/or phones. How do I do that? No manuals are available, the company that installed this switch never left them with the customer. Why do they do that! Thanks in...

The provider (TW) tells me that Channel one won't release when it isn't busy. This problem comes and goes, changed out the 100DS1 card in Jan and all seemed OK on channel one. Now it is back and I just can't imagine it is the 100DS1 card again. Why just Channel one. The errors that I see are...

I usually work on Avaya equipment! My question is, what do I need to get to analog answering machines to work on two DID stations. The customer only wants two VM boxes and the without buying a VM unit an answering machine seems to fill the need. As is the the called extension is busy the...

I am trying to get 3 SSA/R -I on 2 more 4406Ds to work. In Central Programming the Ext shows the buttons there. But, when called the set does not ring and the call can't be picked up. The numbers to be shared are DIDs and I am wanting to share them on non DID extensions. Is that the problem...

Has anyone figured out how to get Partner PC Admin software to work with Windows XP? My old laptop with ME works great, but the new Dell 610 won't connect with the internal modem; neither will the desktop running Windows XP. I think XP is the problem, but I'm not smart enough to know how to...