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  • Users: jerake75
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  1. jerake75

    Debug Display from Web on IP Phone

    Does anybody know how to read the debug display from the web on the IP phone (e.g. if you pull up the IP address of the phone in a web browser, go to Debug Display)? I'm trying to determine if the number after the time is a date, or if it's something else (and what it is, if it isn't a date) (I...
  2. jerake75

    Route Plan Questions

    I am in the middle of a new CCM implementation (replacing our old servers with new models, not restoring from backup, putting all info in fresh), and am curious as to how other people have set up their route plans using NANP (we're in the Chicago area). I want to revamp and redesign our route...
  3. jerake75

    Auto Call Pickup in CCM 4.1.2

    Anyone else experiencing: - Call pickup randomly stops working for a given pickup group? - When the call pickup key is pressed, nothing happens on the phone screen? - Only internal calls can be picked up within a given pickup group? - Only external calls can be picked up within a given pickup...
  4. jerake75

    External Phone Number Mask 7940

    Alright...I feel like I'm missing something so obvious, but I can't figure out what in the heck is going on. Put external phone number masks on all our individual directory numbers yesterday...we use four-digit DID extensions, so I set the masks to (not our real prefix/office code, but the mask...
  5. jerake75

    CCM 4.1.2/Serviceability Reporter/CCMAdmin

    Anyone here using 4.1.2 yet in a production environment? We just pushed it out, and it's very stable..except for our publisher CCM. We have MSC-7835-1000 servers with 1 GB of memory, which I know is pretty low for 4.1.2, but 4.1.2 is officially supported on our servers. In an effort to...
  6. jerake75

    CallManager/Unity Security Agent

    This may be a dumb question, but here goes... Are the CCM/Unity Security Agents independent of CiscoWorks? I would love to install them, but I know for a fact that we don't have the voice part of CiscoWorks... Any help would be greatly appreciated - jerake

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